AlanTUltimate PartnerJoined 13 years ago2429 Posts236 LikesLikes received424 SolutionsView All Badges
ContributionsMost RecentMost LikesSolutionsRe: MYOB Secure Invoicing Upgrade: update and Summary 11/03 Hi Teddy2015 , I have the same problem with a not for profit Car Club. Firstly we get no discount for using the software, so I pay for the subscription personally. We do not invoice the members for their fees each year, however we do need to send members receipts for each year's fees that show what level of membership they have chosen and the optional items (such as historical registration) they require. Emailing a standard MYOB receipt does not show the line items that the payment is for so I created a custom invoice layout that looks like a receipt but shows each item they have paid for. It appears that when MYOB try to force this file onto our ledger, the task of receipting membership fees, which is done by a volunteer club member, will be much messier and prone to errors than it is now. AlanT Re: MYOB Secure Invoicing Upgrade: update and Summary 11/03 Hi AdzL , I have requested this a number of times via their 'suggestions' board and each time they simply say that not enough people have voted for it! Maybe everyone who does not need this 'feature' should vote to be able to dismiss the redundant message: Need to be able to permanently dismiss information message | MYOB Community Also I love how the PR team are now using the catch phrase "A new era for everyone’s business" when the development is forcing users into processes that suit MYOB's idea of running a business rather than the business owner's knowledge of what is required and acceptable within the industry they have chosen to participate in. So, is their product really the best fit for every business? AlanT Re: Finding transactions just got easier Hi MYOB, Because AMEX and a number of other institutions do not supply Bank Feeds or QIF files, we end up posting payments from the monthly statements for a number of accounts using Spend Money transactions as split payments. When using the new Find Transactions, it fails to find the individual spilt items and only finds the total. So if you are searching for a particular amount, it will not be found if it is on a line item of a split entry. Why does this feature not search each individual line of a spend money transaction? Does the Find Transaction feature search each line of a split transaction from bank feeds? Thanks, AlanT Remove redundant messages Hi MYOB Is there any chance we could make this message a little smarter? Where is the AI? I am running a balance sheet for FY2025 and I keep getting this redundant message that the data maybe incorrect. Thanks, AlanT Re: MYOB Secure Invoicing Upgrade: update and Summary 11/03 Same thing happened to one of my clients. They now want to change supplier. AlanT Re: Bank Feeds down? Westpac does not appear to have arrived for my clients yet. AlanT Remove messages once dismissed I have a Business ledger in which I am finalising the 2025 year and I keep getting this pointless message: This message is just wrong. PLEASE, to base this message on the computer's system date rather than the date that has been selected for the report is not only wrong but must be creating problems for any user who is not very experienced. AlanT Re: Need to be able to permanently dismiss information message Hi Mike_MYOB Do you have an update about this message? I went to the web interface to see if there was anything I was missing and it is still there too... Need to be able to permanently dismiss information message Hi MYOB, My client does not need your 'secure' invoicing option as they have a better product for their work flow so wont be signing up to your new system. However they are constantly being spammed with the following message that keeps coming back even when they dismiss it. How many times do they need to tell you that they don't need it? Thanks, AlanT Re: InTray - Identifying Documents The From field is necessary so you know who to follow up or reference the document to. AlanT