ContributionsMost RecentMost LikesSolutionsRe: Bank Feeds not working; Rules not working I edit a Rule so that the exact phrase is the exact phrase on my bank statement. I hit OK. I refresh my Rules list (even though I don't think it's necessary). I get back to my Bank Feeds. I refresh that. Still the transactions that should be being picked up by my newly-edited Rule - they are not. Still stubbornly sporting their Find New status, when they should be showing Approve. I've shut MYOB down and opened it up and they're still not playing ball. Bank Feeds not working; Rules not working Could Steven M please get back to me. I tried to Private Message Steven M today, 14.3.23, but it said I couldn't send any messages anymore, and my draft of that message (complete with screenshot attachments) seems to have disappeared (for the second time today). I was trying to message Steven M to tell his that the Private Message I sent him on Sunday 12.3.23 was incorrect, i.e. I still cannot get Bank Feeds to work. I also cannot get Rules to work. But I will persist in trying to figure out what Steven M was telling me about Rules now. SolvedRe: After I installed the latest update to AccountRight, the Rules and Bank Feeds no longer work. Hi Steven M, On Friday 3.3.23 I stayed up late and sent you 2 Private Messages, with the screen shots you were requesting. I hope you got them. Is there any way I can access our private messages, because unlike email, I can't see my Sent messages so I worry that they were actually sent, and also I might like to review the progress/history of my queries. Re: After I installed the latest update to AccountRight, the Rules and Bank Feeds no longer work. Thanks for your quick reply. I'm a bit unsure, am I supposed to post my screenshots here? I followed your link to go to Private Message, but it just said Private Message and I couldn't figure out how I could send a Private Message to you through that link you sent me in your reply to my problem. Also, it will take me a bit of time to get back to you after I follow your directions and get screenshots etc. together. Thanks, Hip Never MInd! I can do a Private Message. I had been following the link from the email, but if I go into the actual MYOB Community and the section where my original post is, I can Private Message you. So, I'll get back to you in the next few days. Thanks! After I installed the latest update to AccountRight, the Rules and Bank Feeds no longer work. Last week I updated my Account Right and since thenTWO THINGS - Rules and Bank Feeds are unusable. So I tried the online Contact (i.e. I made a "Support Request"). I feel like maybe a computer program is answering these Support Requests because the answers they gave me were of no help whatsoever. You put your Support Request in and they come right back to you - with nothing helpful. You're trying to think about how to deal with their nonsensical "help" and then you get an email saying since you haven't replied in, possibly 2 hours, they're closing your case, and you should put in another Support Request. So, * , the MYOB Trust Pilot whisperer, he said to try the MYOB Community. So here I am. THING ONE - RULES When I look at my Bank Feeds now, in the middle column, they all say, "Find New" Usually there are many that say "Approve". I can see that I have Rules that should be being picked up, but they aren't being picked up. When I go into Manage Rules and, under Description, I make the top line which is called "the exact word or phrase", well I make it an exact word or phrase that's on the transaction on my bank statement. I always refresh (Green swirly arrow) the Rules and the Bank Feeds, but the Rule is not picked up anymore. It still says "Find New". THING TWO - BANK FEEDS Transactions that definitely should be in my Bank Feeds are not there! I've never had that happen before! And then when I click on Get Bank Transactions, it says there aren't any new bank transactions, even when I know for a fact that there are. The latest Bank Feeds are dated 16.2.23. Perhaps that's the date that I did the latest MYOB update? When I go to my online bank, I can see that there certainly are new transactions since 16.2.23. And I can see that in the middle of the Bank Feed, there should be about 6 or so transactions that are on the bank statement, but they are missing from the Bank Feed. Re: After I installed the latest update to AccountRight, the Rules and Bank Feeds no longer work. By the way, after I posted about my TWO THINGS: RULES and BANK FEEDS I happened to see all the recent posts about problems with Bank Feeds. Those people all banked with the NAB. HOWEVER I BANK WITH THE CBA. Re: I want my Accounts List to print with a Tax Code and Status column. It always used to do that easily. Total Tick Here, David! Our work is done! Happy Hippo Re: I want my Accounts List to print with a Tax Code and Status column. It always used to do that easily. Thank you, David! Yep, after I was in Insert/Modify and had done my Show Hide preferences there, and it was only showing the one page of my 8-page Accounts List (Summary), I did like you said and clicked on Filter and then I was able to print out all 8 pages of my report with Tax Code etc. headers. Just like I used to do in days of yore, simply by clicking Print! Kind regards, Happy Hippo Here (at long last!) PS: You mentioned, "You are also able to drag and drop the report header names to reorder the columns." I also noted that under Show Hide was the option to Order, where you could change the order of the Headers/columns. Is that just an additional way to change the order, or is that what you are calling "drag and drop"? Re: I want my Accounts List to print with a Tax Code and Status column. It always used to do that easily. Dear David, Thank you, nearly there...but! When I Display the Report, I have 8 pages. Then when I go into Insert/Modify and I add the Status, Tax Code etc. and it's all good EXCEPT that it's only 1 page of the Accounts List, not the entire 8 that make up the Report. I haven't looked at your helpful link to the MYOB Support Note, but I thought I'd ask if you have an idea re my problem of only 1 page of the Accounts List being there ready to print, rather than the 8 that the Report consists of. Thank you, Hippo Re: I want my Accounts List to print with a Tax Code and Status column. It always used to do that easily. Dear Ali, Thank you for your help, but I did all your steps up until "this will create a .TXT file..." Maybe I should have left it saved in: Windows (C:) - windows - System32 which was what if offered, but instead I saved it in My Documents under a folder I keep for notes on MYOB. Anyway, what I saw was a Notepad document which was not very easy to read, the columns were not very neat because some account names are longer than others, so that the Tax Codes weren't in a nice column, like they used to be when I would print an Accounts List straight from MYOB (the last time I printed an Accounts List (Summary) with AccountRight was 23.10.19 and it came out wonderfully, a nice report with the Current Balance, Tax Code and Status. Like, have AccountRight updates since October 2019 made it impossible to print a nice little Accounts List like I always have been able to do?) You also say, "this will create a .TXT file which can be dragged onto an empty Excel worksheet to open it." I am so dumb, for what you've said, I would need step by step directions as I've never had to do any dragging of a file into an Excel worksheet. I can open up an Excel spreadsheet!! (Hopeful look on my face). Thank you if you can help me further, Hippo