Eastside
Experienced Cover User
Joined 15 years ago
User Profile
User Widgets
Contributions
Payday Super Payments Steps
Couldn't find it in a quick check of the steps involved to pay super with my weekly payroll, but after prcessing pays, went to 'Pay Superannuation' (changed the dates to match this weeks payroll) but no employees listed - blank page All employee funds are correct, listed to be paid etc and updated as per steps described and last week's pay / super (1st time) was completed without this issue. What I suspect is as I had not actually issued the payslips, the 'Pay Superannuation' page was blank - previous week I may have issued the payslips. Once I issued payslips went back in some frustration to try again to work out what is different from last week - suddenly all the information was there to process the super My question is this correct that Payslips have to be issued BEFORE attempting to 'Pay Superannuation'? Or am I too fast for MYOB 'Pay Superannuation' and need to give it time to 'think' or some other reason?92Views0likes4CommentsPayment Schedule pop-up
"Information - Turn on online payments to add a Payment Schedule" I do not want or need Online Payments and turned it off and yet find the pop-up message keeps apprearing over the top of next screen, click the 'x' and it appears again & again & again............ if I do anything else in my invoice - beyond annoying Later: THIS IS URGENT - every time I click when competing an invoice despite clicking the 'x' to remove the pop up message - it reappears - so far I have a record of 12 times in 1 invoice. Plus if I don't delete it before sending it overlaps the bottom buttons to send. This is sending me into FRENZY - surely it can be turned off behind the scenes without needing to go before a 'review committee'?41Views0likes0CommentsRe: Online Payments pop-up
THIS IS URGENT - every time I click when competing an invoice despite clicking the 'x' to remove the pop up message - it reappears - so far I have a record of 12 times in 1 invoice. Plus if I don't dlete it before sending it overlaps the bottom buttons to send. This is sending me into FRENZY - surely it can be turned off behind the scenes without needing to go before a 'review committee'?Online Payments pop-up
"Information - Turn on online payments to add a payment schedule" I do not want or need Online Pyemnts and truned it off and find the pop-up messgaes keeps apprearing over the top of next screen, click the 'x' and it appears again & again & again............ if I do anything else in my invoice - beyond annoying183Views1like9CommentsTop Task Bar: Edit (re-order list)
Top Task Bar (File.. Edit.. Lists..Command Centres.....etc) EDIT In the Drop Down list move 'Don't Record / Delete Sale' to sit below 'Delete Line'. I have a number of very busy frustrating occasions scrolled down quickly and released on 'Don't Record / Delete Sale' resulting in the invoice or quote DELETED!!!! Whilst I should be paying more attention surely the list can be quickly tweaked as per above suggestion as it is a less aggravation to accidently delete a line than the complete invoice / quote!34Views1like2CommentsRe: MYOB Secure Invoicing Upgrade: update and Summary 11/03
Have read the MYOB 'FAQ' and response above plus an number of comments AND still I find it beyond reasonable to ask an existing long term MYOB client (over 15 years) to verify the business both individually and with certified company documents. A business that has been in operation over 30 years where the ATO is satisfied, Bank is satisfied, Accountant is satisfied, State / Federal Govt departments & customers (mostly!) satisfied with who we are both legally and otherwise. The other big issue is 'cash flow' forecast - what! Surely existing MYOB clients should not have to verify who they are to MYOB after all these years of operation especially if disabling the online payments - we get paid and have no issues, our Bank is our merchant provider and we feel more secure with that arrangement. We rarely ever comment or even open the Forum / support pages - too busy running our business BUT this has pushed us to book appointment with our Accountant to explore their advice on other software - if we have to get documents certified and identify ourselves, bank account etc then whether it is MYOB or another................!631Views20likes0CommentsRe: Vendor Reporting Emails bouncing - Diagnostic-Code: rejected
I just issued 'test' invoice to our email address and it has bounced back just like our vendor is reporting to us. I did a second test invoice to my personal email and received it, so clearly some block or blacklist in MYOB with our email66Views0likes1Comment