Julie_A_C
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Re: MYOB Online Backups - Clarification Required: Duration & Retention of Backups
ntoumba Earl_HD 2Dally Edwina Another big thing to remember in this as well is that if we dont have an actual physical, off line storage of a backup of the data file and the information is only available via printed reports, this shows nothing for a forensic investigation, maybe needed in the case of insolvency, embezzlement, liquidation, auditor reports, having access to the whole data file gives you the chance to view audit tracking reports. Who, that wouldn't even think of these reports, would be printing them? Also when selling, there are queries that a prospective buyer will ask that are not plainly seen by any number of years of P&Ls. i.e. what percentage of sales is commercial and what is private (especially relevant in construction based industries), and the list can go on and on. What bookkeeper has printed reports as well as exporting data that may be called for to excel so the data can be manipulated to format and usage required. Simple answer to everyone's concerns is to give us back what we had and should never have been taken away from us. The ability to make our own backup, when and where we want to keep it.Re: MYOB Online Backups - Clarification Required: Duration & Retention of Backups
Genreve_S Earl_HD ntoumba This is all entirely unacceptable. We are NOT CHILDREN. We can decide how and where we wish to retain something that belongs to us. Just exporting reports to look at at a later stage does not help. When I make a backup of a client's file prior to rolling over the year, I want a hard copy of my own, not one floating in the cloud to go wherever MYOB wants to send it. This is what my clients pay for. This needs to be changed back to how it was, that we can decide to do backups to our own external devices, when and how we choose to.Re: Downloading Files
Hi Genreve_S UnhappyKamper Why have we had the option of making a backup offline taken away? Tell me what happens if I am in a place that has no internet connection at all? Knowing that I was going to be somewhere where I would not be able to have internet access, I could make a backup of my file offline (to a USB or my laptop), so I can restore that file off-line, work on it and then when I return to having internet access I can then restore that file online to replace the other file, and be up to date. MYOB has now decided that I can not do this. Why do we have no autonomy anymore and are not allowed to make our own decisions as to what we want to do to protect our data files?Re: How do I produce a reconciliation report?
hi Jane7737 you could also try invoice transactions (accrual) select the customer and date range and exportto excel. Then needs a bit of manipulation to get this Invoice Transactions [Accrual] 1/07/2025 To 2/02/2026 Src Date Account Payments 00004359 677 00004296 17/10/2025 1-1180 $86.65 00004359 CR 17/10/2025 1-1180 $413.35 $500.00 00004359 CR 3/11/2025 1-1180 $19.98 00004395 CR 3/11/2025 1-1180 $320.02 $340.00 00004395 CR 14/11/2025 1-1180 $129.98 00004396 CR 14/11/2025 1-1180 $370.02 $500.00 00004263 CR 5/12/25 1-1180 $46.87 00004396 CR 15/12/2025 1-1180 $79.98 00004407 CR 15/12/2025 1-1180 $373.15 $500.00 00004407 CR 29/01/2026 1-1180 $76.85 00004414 CR 29/01/2026 1-1180 $423.15 $500.00Re: How do I produce a reconciliation report?
Then you need to do the slow process of find transactions, enter the customer name and date range and drill down on the payments, which will show you how allocated. Print the screenshot so you can then try and marry with what the customer tells you how they wanted allocated. Some may have been allocated correctly and others not.Re: How do I produce a reconciliation report?
hi Jane7737 Try running sales register detail (all sales), then filter to the custmer in question and the date range you want. once you run the report then go to insert/modify tab, over on the right hit the show/hide, scroll down on available columns and choose date closed, go back to filters tab and run report. This will then show you all the ones close on a certain date (i.e.paid off with the deposit received from client). Advise the clients to send a remittance advice in future so their money can be allocated how they want, or to pay each invoice individually with the invoice number as a reference. I have a few clients who this happens to, and even though more work saves time in the long run when things like incorrect allocations happen. You should get the client to send you details of what they wanted monies allocated to and then need to unallocate and redo correctly. Be very careful when doing this though, take a note of your last reconciled balance, make sure you have no interuptions while doing this, and reconcile again once completed.Re: Incorrect Member Number
Hi SDMR To process your payment today you could do one of two things, change the member number to all 9's and hope the super company match it with all other details there or pay everyone but the one person causuing the problem. I had this happen to an employee with AMP and I had to do a search via the ATO portal for the correct member number and USI, so you could also try that first. if no luck and details are correct I would suggest the first option whilst you sort out the employees number, which may have changed, or myobpaysuper get back to you. I don't think you will have any luck ringing the actual super company as they can be very unhelpful due to privacy laws and it may be bst for the employee to ring their super company and verify their member number is correct and maybe if both numbers and letters are required.Re: Contactors hold with ABN
at lot of people have had trouble with MYOB being able to report to the ATO for subcontractors via payroll and it was mentioned a year or so ago that MYOB does not have the proper systems in place to be able to report as the ATO wants. Therefore it may be best to use this suggestion Pay the contractor via spend money expensed to contractors, chq number for each subbie is their first name or surname. At the end of the month or quarter run the accounts transaction report filtered to the contractor expense and display. I will then hide fields not needed i.e. Src, job no. I then export to excel. Sort the data by the ID no column containing their name. Insert a line at end of subbie payments, add the auto sum formula, in the cell next to that I enter the formula cell x 0.12. Once done for first subbie i will copy that line and then insert that line after each subbie. At the bottom of them all i have all the super amounts adding to give a total and also have a cell working the total of payments made for the month times the super rate, for my crosscheck. Both should agree. If the subbies charge for something other than labour, it should not be expensed to the subcontractors expense so should not come into the equation. As this is being done via account transactions report then the amount expenses to that account will be net of GST which is what super should be calculated on. If you use MYOB as your clearing house for paying super, you unfortunately can't get the subbies into that unless you do process them via payroll. You would therefore lodge the super return with your default super fund and pay it to them. copy of my spreadsheet attached.
