STP YTD figures do not match MYOB reports
Hi all, My client's YTD figures in STP do not match MYOB. Payroll activity & summary reports match. I have done a $0 pay run and also done a send update event but the figures in STP haven't changed. We don't have any ETP payments processed for this year that could be affecting it. PAYG figures are correct though. I'm at a loss as to how to have the gross wages YTD figure in STP match the MYOB figures???194Views0likes1Comment
Entitlements not showing correctly on Payslips
Last week we upgraded to 2020.1 and then did a wages run. On one of the categories (ADO taken) it shows as negative entitlements on several of the payslips. When I look at the individual employees" entitlements it seems that the YTD figure has imported into the payslip rather than the total amount. As we have had to close our business due to COVID-19 many of our staff have elected to use their entitlements to keep them going. It would be great if we could solve this problem so that when they receive their payslip on Wednesday it shows their true entitlement and doesn't scare them by showing a negative entitlement. The less stress the better under the current circumstances. Thanks LyndaSolved3KViews3likes4Comments