POOR SERVICE !!
Hey team, Not sure if this post will be even worth sending as I don't feel MYOB cares much about customer service. I have also sent an email. Love wasting my time when trying to run a business. I have been trying for weeks and weeks to get my account set up for online payments and each time I call I get met with the person I'm trying to contact being convenientlyunavailable. When I email her she also doesn'trespond. The team member's name is Sade Williams. I'm at a point where I'm ready to leave MYOB and go to a competitor based on my bad experience and by the looks of your customer's complaints online customer service is seriously lacking. Getting promises that I will get a call back from team members Chan is also insulting when you never do. Just be honest and say we couldn'tgive two stuffs, so you may or may not get a call back. Paying for a service I can't utilise is just bloody fantastic! Especially when I have no cash flow based on not being able to invoice. My referencecall numbers are: 00D2Y0000A3HW 00D2Y00001H9WAS Hope to hear back from you soon, if you care enough to respond.
Customer sales (detail) report - missing description
Hi guys, when I run the above report, description of transactions is not populating for service invoices. Account number is correctly showing but description field is empty. Could you please look into that issue? It will be also nice to have not only transaction date but also due date on this report. Thanks, Mon