Software not running properly?
Recent Posts & Replies
stored templates not available online
I have used myob on my own in the past, mainly using the desktop version and only sometimes reverting to the online/browser option. In the future there will be multiple users doing work on our company file and while I can invite these and they can log on, I noticed that my purchase or sales templates are not available in the browser/cloud version. Does that mean that every one of the new users has to recreate dozens of templates? That is very inconvenient. Am I missing something or is there at least some way to export/import templates. I have not even looked into Payroll processing and the way accounts and categories are set up and if these are at least consistent.
Square payments
We receive our total credit card payments for the day from square less their fees. if my total payments in my bank account is 900 but I had 950 in sales I am not sure of the accounting. When I credit my sales for $950 and allocate $50 to square fees the gst is a net amount so I am not seeing the correct fees for income or expenses. can someone help.
PAYG query
Afternoon, HR did a payroll which didn't include PAYG in error. We asked for the overpayment of PAYG $ to be paid back from employee, which they did. Does anyone know where this is then allocated to on the dashboard? If I allocate it to the PAYG tax withholding - it doesn't come up in the reconciliation, and my reconciliation is out at the moment for the PAYG $ amount which was refunded by the employee. I know the amount was paid back over a financial year so that is another issue but just wondering where to allocate this payback of PAYG from the employee so it "balances" the accounts and is reflective of the pay run that was done to correct the missing PAYG that should have been taken out of the employees pay. Any help would be appreciated. The payment back to us is sitting unallocated on our dashboard at the moment. Thanks in advance. Questions welcome if I didn't explain it properly.LSL - Annual Leave accrual not showing up on Payslip
Hi, I have an employee who has taken LSL for the first time and we noticed that her annual/personal leave accrual is not recorded as per normal. I have checked segments and when a normal pay accrual is based on Base Hourly but when processing LSL it works on Gross hours. Do I just have to adjust the accrual manually? or is there something that I don't have quite right?
recurring insurance payment
I am a student and trying to create a recurring transaction for monthly ins as per assignment first screen shot. When I try I get the error message in the screen shot. "You cannot record automatically transactions with a start date earlier than the current system date. Any help would be greatly appreciated.
importing manually credit card problem
Hi, I have to import credit card transactions manually using a qif files. It has brought in all the expenses into the Deposit column and all payments to the credit card into the withdrawal column. This is wrong is it? Is there a way to fix this once the file has been imported? is there a way to fix this before importing?Payroll amounts in MYOB different from STP accepted by ATO
I accidentally pressed the incorrect payroll file (and was accepted by ATO) which I already deleted in MYOB but it still shown on Single Touch Payroll reporting in MYOB. No payments were made based on this payroll file. Right after I deleted the previous payroll file in MYOB, I re-entered a correct payroll file and made correct payments to all employees. To summarize my question : The amounts (Gross Payment, PAYG, Super) for that payroll date in ATO records are incorrect which are less than the actual amounts. The payroll file and amounts in MYOB are correct. Could you please kindly advise me how to fix the problems? Thank you very much in advanceEmployee changing super in between monthly Super Pay run
An employee has asked to change her super in the middle of the month. Should we keep the two last weekly pays as is with the old super fund attached (it is still active) or should we update them to the new super. If yes, how do we do that to make sure the ATO is aware of the changes.
