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Coming Soon
Learn how we test new features and how to get involved. Discover what's in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
Command Centre Window
the recent upgrade in MYOB AccountRight (June 2025) has increased the size of the Command Centre window. It is now larger than the screen on my 12 inch laptop. You now have to scroll the screen to click on the icons and open the applications. Pain in the ....! How do I reduce the window size to fit the screen?
New MYOB does not fit on my screen
I have the latest AR version of MYOB installed and it is very annoying as the screen display does not fit on my laptop monitor and I am forever having to minimise the display just to record a transaction or find reports etc. Why does MYOB keep making changes and doing this to us making life difficult!!!Bank Reconciliation Scrolling
Hello This Month i have noticed the bank reconciliation window has changed. As i have hundreds of transactions in any 1 account, when I scroll to the end date and check the box the window SCROLLS BACK TO THE TOP and it is VERY VERY annoying! I then have to scroll all the way BACK to the bottom to keep reconciling EVERY SINGLE TIME. Why has this been changed? you used to scroll, match you transaction, tick the box scroll etc. This is very frustrating and has the potential for transactions to be missed, takes 5 times as long to reconcile bank accounts. Change it back!
Sales and purchases not recording
Hi all.. having a little trouble over last few days.. Sales and purchases delete entry when i press record. Invoice number stay the same as if i have done no entry.. but when adding new item via purchases it adds those. Any idea what goes on ? I have cleared the cache and tried bring up old file but the same happens when file upgrades. ? Please 🙏 help . Thanks heapsAccountEdge decommissioning
1 MIN READ We want to let you know that AccountEdge, AccountEdge Network Edition and First Edge are being decommissioned from 28 February 2026. AccountEdge and all earlier versions will become read-only. You can view historical data but will not be able to make any changes to your AccountEdge file. Explore migration options You have the option to move your data to MYOB Business, giving you the flexibility to work on any device through a browser. Plan your upgrade before February 2026 to ensure a seamless transition. Learn more Why are we making this change? The end of AccountEdge support was announced in April 2022. Since then, MYOB ceased to provide new features, patches, compliance updates, or product support for the software. AccountEdge is built on technology that no longer meets current security, performance, and compliance standards. Our focus is investing in developing newer technologies that better align with the evolving needs of our customers. Our commitment to you At MYOB, we're committed to supporting your business far into the future. Our goal is to deliver solutions that help you save time, increase efficiency, and collaborate better with your advisors. As we evolve our technology and services, our commitment to your success remains our top priority. If you have any questions or would like to discuss your options, please contact us. Our team will work with you to make your transition as smooth as possible.Record Payment via Equity
I accidentallly paid an invoice from a personal account. Subsequently in MYOB I have created a Bill. However when I try to record payment from Owner Equity account, in the Bank Account dropdown menu I only have the option of 5 accounts none of which are the Owner Equity account. How do I pay the bill from Owner Equity account? TIA
GL Journals not recording
Please fix the issue with GL Journals not recording (per below). See attached I've been using AccountRight msi (offline version) for a number of years with a number of company files. The current version being used 2025.11 About 2 months ago I detected an issue with general journals not being recorded to the ledger (despite no error being displayed) For example:- I enter a journal > click "Record" I run the general journal for the date in question, and the entry just "recorded" is not there. This happens repeatedly and occurs across the different company files. I contacted MYOB support who provided a very onerous "fix", only to find the issue presents again. The "fix" involves:- backing up the company file, locating and deleting myob cache, deleting the company file, unzipping the backup file restoring the company file from the backup, adding the company file back to the library, opening the file to check a security setting, unchecking the security setting, exiting myob, restarting myob. This works sporadically, and when it doesn't work, I need to repeat the above until it does. This has become very frustrating, very onerous, administratively crippling, commercially inhibitive and unsustainable. Each time I enter a transaction I need to check it to verify it has been recorded, and if it hasn't, I need to carry-out the 10-step "fix" above. Something has changed with the myob logic in an update since 2025.3. This was the last version I had installed (prior to updating to 2025.11) that did not exhibit this behaviour. Does anybody have any news regarding this and when a fix is likely to be released? Thank-you. Regards, PeterGeneral Journals Not Saving
I've been using AccountRight msi (offline desktop version) for a number of years with a number of company files. The current version being used 2025.11 About 2 months ago I detected an issue with general journals not being recorded to the ledger (despite no error being displayed) For example:- I enter a journal > click "Record" I run the general journal for the date in question, and the entry just "recorded" is not there. This happens repeatedly and occurs across the different company files. I contacted MYOB support who provided a very onerous "fix", only to find the issue presents again. The "fix" involves backing up the company file, locating and deleting myob cache, deleting the company file, unzipping the backup file restoring the company file from the backup, adding the company file back to the library, opening the file to check a security setting, unchecking the security setting, exiting myob, restarting myob. This works sporadically, and when it doesn't work, I need to repeat the above until it does. This has become very frustrating, very onerous, administratively crippling, commercially inhibitive and unsustainable. Each time I enter a transaction I need to check it to verify it has been recorded, and if it hasn't, I need to carry-out the 10-step "fix" above. Something has changed with the myob logic in an update since 2025.3. This was the last version I had installed (prior to updating to 2025.11) that did not exhibit this behaviour. Does anybody have any news regarding this and when a fix is likely to be released? Thank-you. Regards, Peter
