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Recent Posts & Replies
Bill Reminders (MYOB Business Pro)
I am unable to find a feature or solution in MYOB Business to get an email reminder when a bill is due. I searched all over product, the community, Google etc. but no luck! I tried Reporting avenue, to see if I can get "Unpaid Bills" emailed to me, but there's no such option either. Any out-of-the-box feature to send bill reminders? If not, can mYOB business pro be integrated with another tool to send notifications?15Views0likes2Comments- 9Views0likes1Comment
Change of Ownership
Can someone please assist with my issue - Change of Ownership What is the classification required to be setup as the owner? The owners or our business (our directors) are not involved in the day to day operations of the business - is it possible to have their nominated delegate as owner - delegation details are visible on the Australian Business Register via Relationship Manager. How do I go about making the change, the previously nominated person is no longer employed. How do I access the most current form, I believe the form I have will now be outdated.68Views0likes3CommentsCBUS Super and Super Liability
I have an ex-employee, who gave incorrect super details, only worked for a couple of weeks. I have discovered there is a small amount liable for us to pay, and I have contected them and got the correct details. Their account is with CBUS, which is APRA approved, i.e., not SMSF, and I can't add it. Has anyone else had this issue? I also still have an issue where the dashboard is still reporting a random figure. I've posted on this previously, but none of the suggestions seem to work. Almost ready to give up and move to another product. I can't believe there is no ability to chat or call someone at MYOB about issues like this, ridiculous! If anyone at MYOB can help with this, would be appreciated.43 minutes agoPlace MYOB Business: Payroll & MYOB TeamMYOB Business: Payroll & MYOB Team5Views0likes1CommentSecure Invoicing - Help pls.
I am now unable to send out Supplier invoices - MYOB is saying I need to upgrade to secure invoicing to email this invoice? I completed the upgrade steps days ago - only because I had to - now awaiting MYOB to verify the information. How long does this take? How am I supposed to keep my business moving when I'm sitting on my hands now. I do not want this feature nor do I want to offer it to my clients - anyone know how to get around this - I just want to switch the feature off & be able to send my invoices out as normal. I've sent a support request but how long that could take ?2.1KViews11likes105CommentsSurcharge on Credit Card Payments
Hi I have ticked for customer to pay the $0.25 surcharge when paying with Credit Card and it has worked fine, up till today. I just had our customer pay like he does every week, and the $0.25c surcharge is on my account. I checked my settings and it is definitely ticked for customer to pay, and no, before I am asked, it was not a B/Pay. I understand you can't pass on B/Pay, but this was Credit Card like he always does10Views0likes4Comments🚀 Release 3 is Here!
2 MIN READ Hey, Solmates! Big update alert! This one’s packed with features we think you’ll love; Connected Accounts is finally here, and we’re doing our happy dance 💃 Connected Accounts is Live! Tracking invoices and expenses just got a whole lot smoother. Less manual work, more automation. Connected Accounts – Link up to two bank accounts for a full money overview. Smart-Matching & Categorisation – Payments automatically match invoices and expenses—just review and approve. Safe & Secure – Secure connection keeps your data protected. Easy Setup – Get connected in just a few taps. Tap Connect to Your Bank on the home screen and follow the prompts. Remember to finish off by making your first transaction. 🏆 Pro Tip! To finish setting up your connected account you will need to make a transaction. No transactions on the horizon? Buy yourself a little treat to get the ball rolling. More Cool Features Tap to Pay Just Got Bigger – Android customers can now enter their PIN. This means your customers can now Tap to Pay on larger invoices. Expense Refunds – Easily track and manage refunded expenses. Record Income – Record income that isn’t linked to an invoice. Action Hub - Upgraded home screen with to-do lists that actually get done. Home screen glow-up - because your to-do list deserves action, not procrastination. Hubs - Updated Money in and Money out hub to make it easier to find all your transactions (not just the overdue ones😉) 🎬Tell us what you think We’re so excited to roll out Connected Accounts! If you have any questions about these new features, drop us a line! Our community leads are here to help! Comment below or open your Solo app and tap More >> Digital Assistance 😊💡 Love these new features? Share what new features you are loving below! 👇110Views1like0CommentsPayroll run
Hi I have finalise payment run for the fortnight, meaning I have submitted the return to IRD and have created a bankfile. Then realised I missed to process a salary increase of one employee. Can I undo a payment a run.? How wonder How I can solve this. Hoping to get an answer asap. Many thnaks. Jeanette5Views0likes1Comment