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Recent Posts & Replies
Business verification
I have a client who cannot email out invoices as his business verification is incomplete. He has submitted 2 support requests - nothing has happened! I rang MYOB support on his behalf this morning waiting to be transferred to the Financial Services department only to cut off while waiting!!!!! MYOB - what is going on? How can I help my client?????17Views0likes1CommentBill Reminders (MYOB Business Pro)
I am unable to find a feature or solution in MYOB Business to get an email reminder when a bill is due. I searched all over product, the community, Google etc. but no luck! I tried Reporting avenue, to see if I can get "Unpaid Bills" emailed to me, but there's no such option either. Any out-of-the-box feature to send bill reminders? If not, can mYOB business pro be integrated with another tool to send notifications?16Views0likes3CommentsBank Reconciliation - cleared items appearing again
Bank reconciliation is completed. Now 8 x previously reconciled amounts have re-appeared in the bank feed as un-reconciled. They are appearing in the Dashboard>Bank Transaction, Unallocated Transactions. They do NOT appear in Bank Transactions>Reconcile Accounts. Please advise1View0likes0Comments- 10Views0likes1Comment
Change of Ownership
Can someone please assist with my issue - Change of Ownership What is the classification required to be setup as the owner? The owners or our business (our directors) are not involved in the day to day operations of the business - is it possible to have their nominated delegate as owner - delegation details are visible on the Australian Business Register via Relationship Manager. How do I go about making the change, the previously nominated person is no longer employed. How do I access the most current form, I believe the form I have will now be outdated.70Views0likes3CommentsCBUS Super and Super Liability
I have an ex-employee, who gave incorrect super details, only worked for a couple of weeks. I have discovered there is a small amount liable for us to pay, and I have contected them and got the correct details. Their account is with CBUS, which is APRA approved, i.e., not SMSF, and I can't add it. Has anyone else had this issue? I also still have an issue where the dashboard is still reporting a random figure. I've posted on this previously, but none of the suggestions seem to work. Almost ready to give up and move to another product. I can't believe there is no ability to chat or call someone at MYOB about issues like this, ridiculous! If anyone at MYOB can help with this, would be appreciated.5Views0likes1CommentSecure Invoicing - Help pls.
I am now unable to send out Supplier invoices - MYOB is saying I need to upgrade to secure invoicing to email this invoice? I completed the upgrade steps days ago - only because I had to - now awaiting MYOB to verify the information. How long does this take? How am I supposed to keep my business moving when I'm sitting on my hands now. I do not want this feature nor do I want to offer it to my clients - anyone know how to get around this - I just want to switch the feature off & be able to send my invoices out as normal. I've sent a support request but how long that could take ?2.1KViews11likes105CommentsSurcharge on Credit Card Payments
Hi I have ticked for customer to pay the $0.25 surcharge when paying with Credit Card and it has worked fine, up till today. I just had our customer pay like he does every week, and the $0.25c surcharge is on my account. I checked my settings and it is definitely ticked for customer to pay, and no, before I am asked, it was not a B/Pay. I understand you can't pass on B/Pay, but this was Credit Card like he always does10Views0likes4Comments