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Recent Posts & Replies
Customer can't pay with Amex
I'm really sorry but I'm posting this issue again as it still persists. A customer of mine from a company based in the US can't pay me with her Amex. I'm not sure if there's supposed to be but there is no option on the payment page to choose Amex or Visa. Last week someone from MYOB was assisting me but they've passed it to someone else and I haven't heard anything in around a week with no way of getting in touch. If anyone has heard of or is having the same issue please let me know. Alternatively if there is a number I can call I would appreciate the help as I can't seem to find any numbers listed Graeme2Views0likes0CommentsRead Only on myob
Posting here as three support tickets have been closed on the subject and still not working. The credit card paying my myob expired and i changed the carg but cannot reactivate, i logged a support request and got told to reactivate. the option isnt there! i have a button, but its greyed out, and when i mouse over it i get a stop sighn icon.. red circle with a slash like ghostbusters. so now here i am, coming up to my third week without being able to do invoicing and no access to myob. Community posts show this has happened to people befor and has to be resolved by support, but i dont get a call back!3Views0likes0CommentsPayroll run
Hi I have finalise payment run for the fortnight, meaning I have submitted the return to IRD and have created a bankfile. Then realised I missed to process a salary increase of one employee. Can I undo a payment a run.? How wonder How I can solve this. Hoping to get an answer asap. Many thnaks. Jeanette15 hours agoPlace MYOB Business: Payroll & MYOB TeamMYOB Business: Payroll & MYOB Team7Views0likes2CommentsBank Reconciliation - cleared items appearing again
Bank reconciliation is completed. Now 8 x previously reconciled amounts have re-appeared in the bank feed as un-reconciled. They are appearing in the Dashboard>Bank Transaction, Unallocated Transactions. They do NOT appear in Bank Transactions>Reconcile Accounts. Please advise3Views0likes1CommentBusiness verification
I have a client who cannot email out invoices as his business verification is incomplete. He has submitted 2 support requests - nothing has happened! I rang MYOB support on his behalf this morning waiting to be transferred to the Financial Services department only to cut off while waiting!!!!! MYOB - what is going on? How can I help my client?????23Views0likes1CommentBill Reminders (MYOB Business Pro)
I am unable to find a feature or solution in MYOB Business to get an email reminder when a bill is due. I searched all over product, the community, Google etc. but no luck! I tried Reporting avenue, to see if I can get "Unpaid Bills" emailed to me, but there's no such option either. Any out-of-the-box feature to send bill reminders? If not, can mYOB business pro be integrated with another tool to send notifications?17Views0likes3Comments- 12Views0likes1Comment