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Payroll run
Hi I have finalise payment run for the fortnight, meaning I have submitted the return to IRD and have created a bankfile. Then realised I missed to process a salary increase of one employee. Can I undo a payment a run.? How wonder How I can solve this. Hoping to get an answer asap. Many thnaks. Jeanette55 minutes agoPlace MYOB Business: Payroll & MYOB TeamMYOB Business: Payroll & MYOB Team17Views0likes4CommentsExporting - Standard cost being rounded
Hello Since when is MYOB rounding the standard cost value to two decimal places when exporting? As standard costs are entered as including GST we usaully enter them to 3 decimal places so they "should" come up on our ex GST purchase orders etc as the correct two decimal places. Just exported our items and they are being rounded to two decimal places. Why is this? Thanks John2 hours agoPlace AccountRight: Import/Export & IntegrationsAccountRight: Import/Export & Integrations2Views0likes0CommentsUnpaid Bills - Report failed to load
Hi, I have seen this problem has cropped up time to time for many. I have had it before and no doubt will have it again, but it does not seem to be one that I can solve in any easy way. It seems to be intermittent for me - always failing on the day I am most under the pump trying to get things done. I have followed all advice in previous responses. I run MYOB on a mac. Unfortunately I am using Chrome. It normally works fine but at times the reports just fail to load no matter what I do. The a few days later it will miraculously be working again, so I am none the wiser as to what the issue was. I tried opening MYOB on safari (I can't even get MYOB's home page to open to login on that!) - I have emptied the cache, restarted the browser, restarted the whole computer. I am only trying to download open bills/ invoices etc for this month only, so its not a large date range. I tried Payables Reconciliations report as an alternative - failed to load, I tried Unpaid invoices -failed to load Basically, i want to be able to print a list of all the bills I need to pay in my banking due the 20th of the month. I can go into Purchase - Bills - (status) OPEN - All Suppliers and see them all - and have resorted to screenshots of that to work with... but it is super frustrating that this basic report just chooses not to go sometimes. I have been trying since 8.30am - its now 12.40pm. I'm giving up. but if anyone can shed light on a quick fix beyond what I've already tried, I'd be keen.7Views0likes1CommentPayroll Run is correct but payment made is not
Hi, Last week’s pay run was processed correctly, but we encountered issues with two internet transfer payments. One employee was underpaid by $10, and another was overpaid by $36. In the following pay week, we corrected these errors by paying the $10 to the underpaid employee and deducting $36 from the overpaid employee’s pay. However, now the pay runs do not match the bank transactions. How can I resolve this discrepancy? Thank you.5Views0likes0CommentsAdding Attachments in the Sales Register - available in Purchases but not Sales
Hi there We love that in the Purchases Register you can add the Supplier Invoice - helps a lot for our company to go paperless. Is there a reason that hasn't been rolled out on the Sales Register side? Would be great to do the same for a Customer's purchase order or relevant correspondence about the order. Thanks Sam2Views0likes0CommentsMYOB Partner Portal
Are there issues with the MYOB Portal today? I received an email to say that a client has approved their IAS. I can see approved in tasks but under the activity statements list, still showing as waiting signature. Also I have tried to send another clients BAS for authorisation and it keeps bouncing back....2Views0likes0CommentsSuperannuation Payments
I am looking at setting up superannuation payments via MYOB. We had attempted to do this in the past however due to issues remained doing payments manually. There are currently Pending Authorisation within the manage payments dated a few years ago. How do I remove these without authorising and making a payment?9Views0likes1CommentRead Only on myob
Posting here as three support tickets have been closed on the subject and still not working. The credit card paying my myob expired and i changed the carg but cannot reactivate, i logged a support request and got told to reactivate. the option isnt there! i have a button, but its greyed out, and when i mouse over it i get a stop sighn icon.. red circle with a slash like ghostbusters. so now here i am, coming up to my third week without being able to do invoicing and no access to myob. Community posts show this has happened to people befor and has to be resolved by support, but i dont get a call back!6Views0likes1CommentInvoice verification issue
When I tried to send an invoice this message comes up "our business verification is incomplete, and invoice share functionality has been restricted. Contact us to complete verification and restore functionality. Log a Financial Services request in MyAccount .23Views0likes1Comment