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Recent Posts & Replies
Account Premier v19.11 - Activation Code no longer working
Hi, I am running an old version of Account Premier v19.11 and have a data file which when I opened a couple of weeks ago and it launched trying to confirm the company file and then received a message saying "An invalid confirmation code has been entered" I have also tried to confirm the file in the Company by going online MYOB Company File Confirmation page. I receive a confirmation code however when I enter this number in the required field in MYOB I received the invalid confirmation code error message. Is anyone able to assist me in trying to sort this matter please. Kind regards, Myriam1View0likes0CommentsCustomer Reimbursable Expenses/jobs
Hi, We often have to make extra purchases on a job and when we do, we use the track expenses function for the job and then invoice the client the expenses via the Customer reimbursable function. I have run a report on the items listed in the "reimbursed/removed" tab (of which goes back years and there is no where to report by date) Thank goodness I was able to then export to excel. I have noticed some items have not been invoiced, however are appearing as reimbursed. Is there a way of seeing to what invoice the reimbursed items were actually invoiced on via the Customer Reimbursable Expense To do his manually is going to take really long time and I will have to open each invoice indiviually, and cross reference to see what was actually on the invoice. I hope this all makes sense.7Views0likes1CommentUploaded invoices not picking up shipping details
Hi There, Just want to ask guidance as all of our invoices uploaded to MYOB doesn't show any of the delivery address. Most of the customers specially corporate are requiring those information. We have tried to upload a file with shipping details in the Addr 2 as it was advised that its where the shipping details should go but it still didn't captured. Any help please.5 hours agoPlace AccountRight: Import/Export & IntegrationsAccountRight: Import/Export & Integrations89Views1like17CommentsBusiness unable to pay
Hi. I have business that are trying to pay me but keep getting the same error message in red. Error Click to pay is unavailable for this card, please try another card or enter your card details manually. I have watch them trying to do this. Both with another card or enter your card details manually. They have been able to use this C/card in the past. Can someone please help me out? Stephen4Views0likes1CommentPAYG withholding including Superannuation
The PAYG withholding category on my Balance Sheet (Reports) is including both PAYG withholding and Superannuation payable. This is also happening on the Dashboard where both PAYG withholding and Superannuation payable are displaying the same combined amount. I have gone into Pay Items, selected the Superannuation Tab, selected Superannuation Guarantee and changed the linked payable category to Superannuation Payable. I thought that this would correct the Balance Sheet and Dashboard but these are still displaying the combined amount under PAYG withholding.10Views0likes2CommentsTwo bank accounts for invoicing
Hi there, I'm running two different businesses under the same ABN. I've got two different invoice templates to use accordingly. Is it possible to have different bank details on each template? At this point, I have to change it each time manually, which is a bit of a pain. Cheers, Kirstin5Views0likes1CommentInvoice verification issue
When I tried to send an invoice this message comes up "our business verification is incomplete, and invoice share functionality has been restricted. Contact us to complete verification and restore functionality. Log a Financial Services request in MyAccount .35Views0likes5Comments