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In Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
Entitlements
Happy Easter to all, I am in need of some information I hope someone can help me with. One of my employers has broken his leg and no doubt will need time off (not done at work). From what I can see the Holiday and Sick Leave may not be correct and do not know how to correct this. I do not believe that the Holidays that have been taken have been calculated in the correct area so it has just accrued more and more. He has 4 weeks every year so I would of thought he is only due now for one week which is about 40 hours but it says 144.596 Sick leave says 103.707. If you 10 sick days a year then this equals to 80 hours, so I assume this accrues if you do not use them? I would really appreciate some advice as us others have a lot more which is probably wrong to, so I need to correct if possible to do, and easy for me to understand. Thank you for your time. KermieCurrent Bank Balance Missing on New Bank Transaction Screen
Hi Selecting a specific bank account in the new Smart Reconciliation Screen (Bank Transactions) does not display the current bank balance. The old transactions screen always showed this when selecting a bank account why doesn't the new transactions screen display the current bank balance. I assume that this is an oversight as who would take that feature away. TrevorOnline payment already applied to invoice but bank feed deposit won’t reconcile (creates duplicate payment)
Hi, I’m stuck on a reconciliation issue in MYOB and can’t get past it. I have an invoice (SBA08) that was paid via MYOB online payments. The invoice is already marked as paid with reference CR000449 (“Online payment”). Then the actual bank deposit came through the next day in my NAB bank feed for $1,936.00 with the description “MYOB010000 MYOB PAYBY XXXXXXX”. The problem is: The invoice is already closed from the online payment If I try to match the bank transaction to the invoice, it creates a second payment and puts the invoice into credit I can’t edit or delete the original payment (CR000449) I can also see the transaction under Online Payments with reference MYOB010000, so everything seems to exist, but I just can’t reconcile the bank feed properly. It feels like the bank deposit isn’t linking to the original online payment correctly. Can you please help me fix this so the bank transaction can be reconciled without duplicating the payment on the invoice?
Super SMS authorisation code - Payday super
So I have a question for the brains trust. We have decided to start the pay day super from this quarter so we get in to the habit of paying super on a fortnightly basis in line with our pays. I have one question that I'm not sure I'm going to get a suitable answer on but thought I would ask anyway. When getting authorisation for the super, it is an SMS to a single mobile number. Now when it was quarterly it was easy to get this, but unfortunately we travel quite a bit overseas and we don't always use our "Australian" mobile number and sometimes only have wifi access on our phones, so my question is now with this being fortnightly, what are my options for "authorisation" while travelling. (our travel has always been based around our quarterly financial obligations so this is a big problem for us). If there was an email option, this would be much better but I'm just not sure what will be the best option moving forward in this instance. As the owner, I'm the only one who does the pays so this is going to be very awkward. Does anyone have any ideas (MYOB???) ThanksCancellation of MYOB subscription
I would like to request the cancellation of my MYOB subscription before the end of my free trial period. I have tried to locate the cancellation option in my account, but I was unable to find any available option other than contacting you via email. Therefore, I would appreciate your assistance in processing this cancellation as soon as possible.
ATO Payroll Reporting Error
Hi community (& hopefully experts), I'm working with a company with multiple entities. I'm an administrator across all entities. For all entities excluding one, I can complete the ATO Payroll Reporting. However, for one entity, the attached error keeps coming up. We've reviewed access across entities and it appears the same. Can anyone assist with this?
