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Recent Posts & Replies
Add GPS Mileage Tracking to Solo
We’ve heard you! Tracking mileage for tax time can be a total hassle. So, we'd love to hear about your interest in automated GPS mileage trackers. 🚗 Here’s what it could do: • Auto-track your business trips (no more guessing distances) • Crunch the numbers for you • Keep a tidy trip history for tax time • Let you manually add trips when needed Would this make managing your business travel easier? Let us know by up voting or leaving a comment!106Views8likes4CommentsAccounting for bank charges deducted at source by a customer when making an international payment for an invoice.
I invoice a UK customer $100 (for example) They have bank charges of $20 for the transaction so they deduct $20 and pay me $80. My accounts now show and overdue amount of $20. I am happy to pay this but how do I get rid of the overdue notice on my accounts? Someone suggested I set up a "spend money" transaction for the $20 which sort of makes sense but having done that I still have the overdue amounts showing. It seems like there must be some way of allocating the spend money to the overdue invoice amounts but it's not clear to me how this should be done? Can someone please help?13Views0likes2CommentsBank Rec / Opening bal issues
Ive found an incorrect opening balance, so Ive created a GJ to adjust this, the ending balance is now showing zero (new account so zero is correct). (attached). However, when I go to do my bank rec for the first month (July 2023) with 5 transactions, its telling me in out of balance. Ive checked the account and nothing has been entered prior to 17th July. What can I do here please? Im getting lots of weird things happening in what should be simple bank recs within this file.4Views0likes0CommentsIssue Exporting Item List to Excel & Bulk Update Queries
Hello, I hope you're doing well. I’m currently trying to export the Item List from MYOB to Excel, but when I attempt to export it, the file is only available in Text format. I’ve tried changing the file type to Excel, but unfortunately, it doesn’t work. Could anyone advise if this issue might be related to our current subscription plan? Currently our plan is just Essential plan. Additionally, we are hoping to: Export the item list, perform a bulk update, and add the APN number for each item. If there's a way to add the APN number in bulk, can we do that easily or will it need to be entered manually? We use Custom Fields 1 and 2 for Best Before dates, and Custom Field 3 for the Name to connect our website. We’d appreciate any help or guidance on how to proceed with these updates. Thank you in advance for your help! It would be much appreciated!Solved30Views0likes2CommentsSecure Invoicing - Help pls.
I am now unable to send out Supplier invoices - MYOB is saying I need to upgrade to secure invoicing to email this invoice? I completed the upgrade steps days ago - only because I had to - now awaiting MYOB to verify the information. How long does this take? How am I supposed to keep my business moving when I'm sitting on my hands now. I do not want this feature nor do I want to offer it to my clients - anyone know how to get around this - I just want to switch the feature off & be able to send my invoices out as normal. I've sent a support request but how long that could take ?2.3KViews12likes109CommentsATO and STP figures not matching
I had to reverse some payslips in December 2024 and updated with correct details. All were sent to STP and accepted. My reports in MYOB all match however the ATO PAYG is not recording the payslips reversed and re-added. What can I do to fix this?23Views0likes2CommentsFile stuck in Back Up
I can not open a file due to it saying: Backup in progress This company file is currently backing up. You can sign ion once backup is complete. The file is still stuck in backing up. Can someone please help. Thanks JoSolved13 hours agoPlace AccountRight: Import/Export & IntegrationsAccountRight: Import/Export & Integrations63Views0likes10Comments🚀 Release 3 is Here!
2 MIN READ Hey, Solmates! Big update alert! This one’s packed with features we think you’ll love; Connected Accounts is finally here, and we’re doing our happy dance 💃 Connected Accounts is Live! Tracking invoices and expenses just got a whole lot smoother. Less manual work, more automation. Connected Accounts – Link up to two bank accounts for a full money overview. Smart-Matching & Categorisation – Payments automatically match invoices and expenses—just review and approve. Safe & Secure – Secure connection keeps your data protected. Easy Setup – Get connected in just a few taps. Tap Connect to Your Bank on the home screen and follow the prompts. Remember to finish off by making your first transaction. 🏆 Pro Tip! To finish setting up your connected account you will need to make a transaction. No transactions on the horizon? Buy yourself a little treat to get the ball rolling. More Cool Features Tap to Pay Just Got Bigger – Android customers can now enter their PIN. This means your customers can now Tap to Pay on larger invoices. Expense Refunds – Easily track and manage refunded expenses. Record Income – Record income that isn’t linked to an invoice. Action Hub - Upgraded home screen with to-do lists that actually get done. Home screen glow-up - because your to-do list deserves action, not procrastination. Hubs - Updated Money in and Money out hub to make it easier to find all your transactions (not just the overdue ones😉) 🎬Tell us what you think We’re so excited to roll out Connected Accounts! If you have any questions about these new features, drop us a line! Our community leads are here to help! Comment below or open your Solo app and tap More >> Digital Assistance 😊💡 Love these new features? Share what new features you are loving below! 👇146Views2likes3CommentsHow to Clear the Prepare Electronic Payments account for payments which was paid by cash
I recently joined this business and got a big mess in the Prepare Electronic Payment accounts. I was told all the pay items from 2007-2021 was enter into this clearing account accidentally but already paid by cash. So all the entry are stuck in this clearance account for some reason. So How do I clean up this clearance account? The screenshot I attached already been paid. so I do not have old data and obviously the bank rec was done back then in some other ways. So How do I clear this from the clearance account?Solved956Views0likes5Comments