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Employee Access
Good afternoon, Have an employee who is unable to access purchase orders. He can create them but can’t go back in to look at them. Says he needs permission from admin. I have not changed anything in his user set up. Was able to access this before but now can’t A response would be great to fix it1View0likes0CommentsDelay 15/03 - Southern Cross Credit Union
Hi all, we're aware that some customers are experiencing a delay when attempting to receive their bank feed data from Southern Cross Credit Union. Data has not been received since 14/03. This is being investigated with Southern Cross Credit Union. We will aim to update here once this has been resolved. Thanks!1View0likes0CommentsDeveloper Update March 2025
Developer Update March 2025 AccountRight 2025.2 has now been released. Please update your app to the latest version. You can find out more about the new version of AccountRight 2025.2 at our blog here. As new versions of AccountRight are released, we also decommission older versions. If you are currently on version 2025.1, you will need to update by March 25 2025**. You can find out more about updating to the latest versions here. ** All dates are indicative only and subject to change.3Views0likes0CommentsIssue when deleting bank statement
Hi I am experiencing an issue when trying to delete a bank statement. I have uploaded a statement that overlaps my bank feed and thus have duplicate transactions. when attempting to delete the statement i get the error message "Something went wrong. Please try again or refresh the browser." I have tried rolling back my reconciliation to before i uploaded the statement however the issue still persists. I am now in the process of un matching all transactions just in case that is causing the problem. Any advice or information would be greatly appreciated. Regards Joel9Views0likes0CommentsRecord GST payments to ATO
How do I record payments to the ATO for the GST I have collected from sales? There appears to be a GST (Balance) category where all of the GST amounts are automatically recorded. But I can’t make payments from that category, so how do I maintain a GST balance? Confused…11Views0likes0CommentsHow-to: Reimbursements
This article provides a step-by-step guide for Solo users who need to manage client reimbursements efficiently. It explains how service providers can categorise purchases made on behalf of clients, ensuring smooth reimbursement. The process involves setting up two new categories—Reimbursement Expense and Reimbursement Income—and properly recording transactions. An example scenario of a virtual assistant buying a hairdryer for a client illustrates how to track expenses and invoice clients correctly. The article also highlights the importance of using the correct tax codes and consulting an accountant for personalised advice.22Views0likes0CommentsWin $1000 with Solo & Triple M 💰
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