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Secure Invoicing - Help pls.
I am now unable to send out Supplier invoices - MYOB is saying I need to upgrade to secure invoicing to email this invoice? I completed the upgrade steps days ago - only because I had to - now awaiting MYOB to verify the information. How long does this take? How am I supposed to keep my business moving when I'm sitting on my hands now. I do not want this feature nor do I want to offer it to my clients - anyone know how to get around this - I just want to switch the feature off & be able to send my invoices out as normal. I've sent a support request but how long that could take ?2.4KViews12likes128CommentsWhat happened in that update last night?
What on earth happened in the update that was pushed through overnight? I can't get the command centre to appear as a full size screen anymore and every time I leave the screen and come back, the command centre has resized itself and moved. Why do software engineers create more problems than they solve?134Views6likes12Comments4077 Import Error
I am attempting to bulk update some of our items sell prices and I have been receiving the error code "4077 You have sales for this item" on 28 of the 31 items I am updating. Does someone know how to fix this?Solved2 hours agoPlace AccountRight: Import/Export & IntegrationsAccountRight: Import/Export & Integrations12Views0likes2CommentsDifficulty in uploading/integrating data form a new CRM
Hi all, can anybody assist here. We are have a new CRM system developed called UPBEAT and will go live within within the next 2 months. During testing, the daily report upload of transactions from the new CRM members fees, GST (If applicable) and debtors values are not being received correctly in MYOB (AccountRight Plus, latest version). We require a daily integration of totals with supportive report showing details. The info required for the BAS report is not coming thru. Any membership companies incurred the same problem?2 hours agoPlace AccountRight: Import/Export & IntegrationsAccountRight: Import/Export & Integrations44Views0likes6CommentsFILE HAS CORRUPTED
When I try to log in to the MYOB there is a error. "Serious problem exist in this company" "you may be able to recover the data contained in this file using tha ACCOUNTING RIGHT premier Optimisation Assistant" If recovery is unsuccessful you must restore a previous backup of your company accounts right premier data Please refer to help to learn more about the optimisation assistance and How to restore from a previous backup. What is the issue?51Views0likes5CommentsIncorrect Accounts Receivable statement
Hi, One of my customers had multiple open invoices (for $150each). He made a payment of $500. I used that payment against multiple invoices. eg. there were 8 open invoices for $150 each for that customer. I used $450 to fully close off 3 invoices. and $50 was partially applied to the 4th invoice. Then I sent him an updated statement. But the statement shows the wrong amount due. It has removed the 3 closed off invoice from the statement but doesn't show that $50 has been reduced from the 4th invoice. Instead of showing the amount due $700, it shows $750. When I checked the balance in MYOB, it shows the correct figure ($700). How do i rectify this and send the correct statement?3Views0likes0CommentsPayruns not working
For weeks now have had the same problem in Payroll. After entering a timesheet and then going to Pay Runs, the loading icon just keeps swirling around. I noticed that others on this forum had the same issue, but MYOB was saying that no-one had yet complained. This is not correct. I can not process payroll and have not been able to do for weeks. It is not an issue on my laptop because I have also used other devices. Please fix as this is an error in your software.3Views0likes0Comments