Product Help & Ideas
MYOB AccountRight
Find answers to questions about using MYOB AccountRight on the desktop or in the browserCommunity Groups
Accountants & Bookkeepers
Discuss the MYOB Partner program, MYOB Practice and Accountants Office/Enterprise with other professionals.
Students and Educators
Discuss MYOB software with other students and educators. Get everything you need for your MYOB learning journeyUpdates and Announcements from MYOB
Software not running properly?
Featured Places
Product Manager Q&A
Connect with MYOB Product Managers, ask questions, learn more about us and how we operate
MYOB Announcements
The latest news and happenings on the MYOB Community Forum.
Bank Feed Updates
MYOB will be using this board to provide updates about Bank Feeds. This includes when we are aware of any delays in feeds being sent to files.
New Zealand Payroll and Tax
Find answers to New Zealand payroll and tax questions.
MYOB App Marketplace
Start exploring the app integrations that make it easy to manage all aspects of your business.Recent Posts & Replies
MYOB Academy Log In Error
There seems to be an error when logging into MYOB Academy. Error messages saying too many redirects and could not upgrade oauth token appear - see attached screenshots. I've tried clearing cookies on multiple browsers and devices, which makes no difference. So it must be a MYOB problem with the website. You need to fix it please.
Business Verification
We've received an email about verifying our business for secure invoicing. We don't use any of the online invoicing options and have no plans to. Do we still need to go through the verification process? By verifying will there be any changes to our invoice setup? Will we have to set up our system/invoices so that none of the online payment options appear on the invoices? Thanks
Rounding error on GST calculations
I have just created an invoice with this function an noticed that the GST doesn't round, it just drops off the extra digit. For example, $1,902.08 is the ex-gst amount and Solo show GST of $190.20 instead of rounding $190.21 which is what other program do. My invoice needed to match one that came to me to pass on and it is out by 1 cent, doesn't sound like much but still concerns me. Can this issue be addressed?
Superannuation problems
Hi all, Is anyone else having issues with superannuation authorisation codes coming through today? Trying to process staff super payments for this period but no code has been sent. Have been waiting over 20 mins and they usually send the SMS instantly. Have logged out, cleared cache etc, Payroll worked as per usual, but super no authorisation code sent.
Products and Services Title and Description Boxes
Currently there's only a field to enter a description of the product of service and the field is limited to 255 characters. It would be ideal if you could have a separate "title" and "description" box with a higher character limit. This would allow a more in depth description of the service that was provided. I've had to shorten the description of one of my services to fit within the character limit. See attached examples.why does the bank rec statement date always revert to todays date in myob essentials?
I am trying to do the bank rec today 3rd April 2025. I want to reconcile to EOFY 31 March 2025. I enter the statement date and hit reconcile. The report is created the account is reconciled and they all say 03/04/2025. So does this mean you can only reconcile on the actual day? How ridiculous. This needs to be fixed. What is the point of having a statement date if you are not going to use it. Look forward to hearing from you. Regards SarahDeleting two company names from opening menu list in online file
I have two companies i no longer work for and i would like to remove them from the list in my Online Menu. I have tried following your instructions from your help menu and from a previous Community Hub post however neither option has worked. When i go to my Library - Accountright File - only my private files are showing and none of the online files are listed.
