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Start exploring the app integrations that make it easy to manage all aspects of your business.Recent Posts & Replies
JUST MAKE RECONCILIATIONS WORK
Since MYOB BROKE AccountRight it has become so frustrating and unproductive to use I wonder why I just don’t go back to excel spreadsheets! The WHOLE POINT of the most basic accounting software is to make it easy to reconcile bank accounts. MYOB has BROKEN reconciliations. I have sent MULTIPLE support requests over 2 years, and there have been MANY software updates but MYOB developers seem to have singularly (deliberately?) avoided solving this problem. I have found workarounds for some reconciliation issues to the point of a reasonable level of satisfaction UNTIL I NEED TO AUTO-MATCH TRANSACTIONS PREVIOUSLY RECORDED TO THE BANK STATEMENT. IT DOESN’T WORK!!! So if there is any reason for suspending a reconciliation process such as being called away, or if there is a problem with a reconciliation where I need to reimport a statement I NEED TO MANUALLY REMATCH HUNDREDS OF TRANSACTIONS!! Yes. I said MANUALLY!!!!! Re the attached screenshot most, but not all, of these transactions have been recorded. Most were recorded in the Bank Statement interface using “Add Transaction”, and all data are exactly as per the statement. There were approximately 20 more of the 167 transactions that I still needed to record. FIVE (5!) of approximately 147 recorded transactions were matched. In order to find the remaining unrecorded 20 transactions MYOB are expecting ME to MANUALLY match about 142 TRANSACTIONS, ONE AT A TIME, in order to find and add the missing 20! And also, when MYOB broke AccountRight, the match transaction window NO LONGER PRESELECTS THE BEST FIT. So I need to scroll up and down 142 transactions in the window to match the transaction. AND IF FOR ANY REASON IT DOESN’T RECONCILE I HAVE TO ENTIRELY REPEAT THE WHOLE LABORIOUS PROCESS!
MYOB Business - Payables Reconciliation with Tax Report (Error Message)
Unable to generate a the abovementioned report and receiving the attached error message. The last date the report was able to generate successfully appears to be 15 Jun 2023. I have attached the console log (as requested in similar posts) and I have tried changing web browsers (Chrome to Microsoft Edge) but still receive the same error message. Hoping you will be able to help Thanks Nick
Inventory Rounding Error and Fix
Hi I have three businesses were we use MYOB for inventory tracking - 3 separate MYOB files I have in both files many inventory values that are incorrect, showing long negative value decimal place numbers. Screen shots below show the issue. How do i resolve? I see something about a script being run? I think this problem is also causing me to not be able to bill 100's of invoices for stock purchases, it just freezes MYOB. This freezing of MYOB when billing invoices is causing me big issues with my balance sheet. PLEASE HELP!!
Deleting two company names from opening menu list in online file
I have two companies i no longer work for and i would like to remove them from the list in my Online Menu. I have tried following your instructions from your help menu and from a previous Community Hub post however neither option has worked. When i go to my Library - Accountright File - only my private files are showing and none of the online files are listed.Bill Numbers Changing
I am reviewing all bills under Purchases prior to finalising BAS and have found that the bill numbers are changing. When I open a bill, review it (without making any changes), then select save than cancel, the bill number is changing to the next available number. However, if I cancel out without saving, the number appears to remain unchanged. I have tested this in two different instances of the program, and it is happening in both. If I attempt to manually change the bill number back to the original number, I receive the following message: "There is a payment recorded against this bill. Are you sure you want to save the changes?"
Products and Services Title and Description Boxes
Currently there's only a field to enter a description of the product of service and the field is limited to 255 characters. It would be ideal if you could have a separate "title" and "description" box with a higher character limit. This would allow a more in depth description of the service that was provided. I've had to shorten the description of one of my services to fit within the character limit. See attached examples.Customer Reference Number on Invoices
It would be great to have a customer reference number section in customer details that can display on the invoices. Perhaps even a "my reference number" and "your reference number" option. This would help my client's billing team find the right account to pay invoices.The Connection to the server was lost
Hi, Can someone contact me asap via private message. My access level for serial ending 7714 (ID 1) is showing as Online Administrator, however clearly it is not. I cannot do many of the things an online administrator should be able to do - namely restore online. Cannot see user access settings either. Need this fixed urgently so I can restore a file online. Access needs to be reset. Also the file cannot be accessed via browser - 'Something has gone wrong!' Regards MichaelInstalltion Error 4180
Hi All, Need help!! So far i had install on many laptop. But recently one of my laptop having installation error with this LOG Error 4180! Log's name(M) : Application Source(S) : MsiInstaller Level(L) : Error Text : is as below........ Product: ABSS Premier v30.0 SG -- Error 4180. There was an error during the Windows features configuration process. Your original configuration will be restored. Anyone can advice that is going on? Thanks in Advance
Help with reconciling simple bank account
Hi hope someone can point me in the right direction. I'm using Account Lite and cant get one of my bank statements to reconcile. They are fairly simple as I don't have many transactions on any of them. The previous quarter reconciled no problems but the next one is out by the difference of the last closing balance and this statement opening balance. All the debit and credit entries add up to the ones on the bank statement and when I add and subtract them from the closing balance of the previous statement they equal the closing balance of the current statement but as I said I'm out by the difference of the previous closing balance and this closing balance. Can anyone suggest a reason or what I should do? Hope you can help. CM
