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In Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
Current Bank Balance Missing on New Bank Transaction Screen
Hi Selecting a specific bank account in the new Smart Reconciliation Screen (Bank Transactions) does not display the current bank balance. The old transactions screen always showed this when selecting a bank account why doesn't the new transactions screen display the current bank balance. I assume that this is an oversight as who would take that feature away. Trevor14/04 Bank Feed delays ANZ (AU) and Bank of Sydney
Hi all, We have not received bank feeds yet from ANZ (for Australian customers) and from Bank of Sydney. This will cause some delay in having transactions updated in customer files. We will work with the institutions to get this data asap and have it sent to your files. Regards, MikeReport Layout - not enough space given to data
Can we please have more space for the data we are reviewing in reports. In the General Ledger report for example, almost half of the screen is taken up by the parameters of the report, instead of the contents of the report. Other Accounting software providers will have the parameters section, be hidden as you scroll down the page. Also if you switch your screen orientation from landscape to portrait, the width of each column does not adjust to fit each column, which makes the report too difficult to use as you can see the data for each line without going to the bottom of the account and scrolling across.
Secure Invoicing
I have a few concerns about the new Secure Invoicing upgrade we are being basically forced to do. We don't have online payments from our customers and probably never will. So now instead of emailing our invoices through MTOB we have to print to PDF and then send through Outlook for example. What if we have 50 invoices to send?? So how do we answer the upgrade questions when we don't have customer payments. Further to this I don't understand why MYOB would need our turnover etc. What has this got to do with Secure Invoicing. MYOB just get around this question by advising of their Privacy Policy.Subcontractor Super through Payroll
Hi, I've paid subbie invoices and their super manually for years. I've read that I can pay their super through payroll so I thought I'd give it a try however, even though I select 'Other (Not Reported)' for the Employment Basis the system still requires - Pay Basis of Salary/Hourly, Hours in Weekly Pay Period and an Annual Salary/Hourly rate, but these don't apply for a subcontractor. The posts I've read about paying subbies through super don't mention these issues. I've tried the setup on my desktop version as well as online. Am I missing something? I'm assuming their Bill still goes through as a Purchase, it's just the super that's entered. Also, do I create a new super category? Can someone please help? Thanks.
Paying MYOB software licence inv
Is there something broken with MYOB Billing system? I have been notified that my card has expired. This is not the case, but the information on the site indicated that they had an expiry of 2022. MYOB have been claiming payment on this card up to March this year. So something has changed. It is interesting that I cannot ask that question directly of MYOB??Offline Backup No Longer Available
This morning I was advised by MYOB support that from April 15 I would no longer be able to do offline backups. This has to be wrong. I have found the security preference that allows me to switch to online backup's and wanted to talk this through with customer support and that's when I was given what has to be incorrect information. In general, I'm struggling with MYOB support mis information, no information and issues that just aren't being addressed/solved. I was happy with MYOB 19 and our requirements (three very small company files) are such that we only upgraded because MYOB was no longer going to allow you to verify V 19 files. Have others experienced same.
Online Payments: Part Payments
We would like our customers to be able to make part payments on their invoices when paying with their credit card instead of having to pay the full amount as is currently the case with Online Payments. Currently MYOB suggests creating different invoices for the one service to allow for partial payments. However, most of our customers pay our invoices in instalments that they opt for. For example, we have one customer paying off a $5,000 invoice in weekly $200 instalments. This creates a huge amount of extra work for us if we have to break every invoice into part payments for individual customers! We are going to be having this issue more frequently after October. Once we can no longer pass on the credit card surcharge, most of our clients will opt to pay by credit card using online payments. Please fix this before October!
