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Bill Numbers Changing
I am reviewing all bills under Purchases prior to finalising BAS and have found that the bill numbers are changing. When I open a bill, review it (without making any changes), then select save than cancel, the bill number is changing to the next available number. However, if I cancel out without saving, the number appears to remain unchanged. I have tested this in two different instances of the program, and it is happening in both. If I attempt to manually change the bill number back to the original number, I receive the following message: "There is a payment recorded against this bill. Are you sure you want to save the changes?"
Reconciliations out
All my historical reconciliations are out. I worked back and found a reconciliation with a zero balance and unreconciled everything going forward. I completed the reconciliations again, that is two years' worth of reconciliations. I then ran another check and found more incorrect reconciliations even further back. What do I do now? Should I unreconcile everything again back until 10th Oct 2018? Why and how did this happened in the first instance? All reconciliations were correct when completed.
Products and Services Title and Description Boxes
Currently there's only a field to enter a description of the product of service and the field is limited to 255 characters. It would be ideal if you could have a separate "title" and "description" box with a higher character limit. This would allow a more in depth description of the service that was provided. I've had to shorten the description of one of my services to fit within the character limit. See attached examples.Customer Reference Number on Invoices
It would be great to have a customer reference number section in customer details that can display on the invoices. Perhaps even a "my reference number" and "your reference number" option. This would help my client's billing team find the right account to pay invoices.
MYOB Academy Log In Error
There seems to be an error when logging into MYOB Academy. Error messages saying too many redirects and could not upgrade oauth token appear - see attached screenshots. I've tried clearing cookies on multiple browsers and devices, which makes no difference. So it must be a MYOB problem with the website. You need to fix it please.
The Connection to the server was lost
Hi, Can someone contact me asap via private message. My access level for serial ending 7714 (ID 1) is showing as Online Administrator, however clearly it is not. I cannot do many of the things an online administrator should be able to do - namely restore online. Cannot see user access settings either. Need this fixed urgently so I can restore a file online. Access needs to be reset. Also the file cannot be accessed via browser - 'Something has gone wrong!' Regards MichaelInstalltion Error 4180
Hi All, Need help!! So far i had install on many laptop. But recently one of my laptop having installation error with this LOG Error 4180! Log's name(M) : Application Source(S) : MsiInstaller Level(L) : Error Text : is as below........ Product: ABSS Premier v30.0 SG -- Error 4180. There was an error during the Windows features configuration process. Your original configuration will be restored. Anyone can advice that is going on? Thanks in Advance
Help with reconciling simple bank account
Hi hope someone can point me in the right direction. I'm using Account Lite and cant get one of my bank statements to reconcile. They are fairly simple as I don't have many transactions on any of them. The previous quarter reconciled no problems but the next one is out by the difference of the last closing balance and this statement opening balance. All the debit and credit entries add up to the ones on the bank statement and when I add and subtract them from the closing balance of the previous statement they equal the closing balance of the current statement but as I said I'm out by the difference of the previous closing balance and this closing balance. Can anyone suggest a reason or what I should do? Hope you can help. CM
