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Coming Soon
Learn how we test new features and how to get involved. Discover what's in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
ow to properly track FAB Ratibi card balance and salary entries in MYOB?
Hi everyone, I’m a student using MYOB to learn basic bookkeeping, and I also receive my salary through a FAB Ratibi card. I regularly check my Ratibi card balance to manage expenses, but I’m a bit confused about how this should be reflected correctly in MYOB. Since the Ratibi card works differently from a traditional bank account, I’m not sure whether balance checks and incoming salary credits should be recorded as standard bank transactions, payroll income, or another account type. I also want to avoid mismatches between the MYOB balance and the actual Ratibi card balance. If anyone has experience handling FAB Ratibi card salary records in MYOB, I’d really appreciate advice on best practices, account setup, and common mistakes to avoid.
Remove warning
Is there any way to disable the Receive Payments instead of Receive Money warning? Most of our customers pay a deposit for goods before they ship and therefore there is no invoice to apply the money to. The deposits are also in a foreign currency (USD) so we process them all at the end of the month when we know the average exchange rate that we're going to use for the month. Is there a way to turn off the warning as it's extremely annoying when we can receive over 100 deposits a month.
Clearing House Error Code 4030 Fund not found
Clearing House Error: Error Code: 4030, Error Message: Fund 65127917725001 not found I have been sent an error message that the Super payment rejected because of the error message above. I searched the fund in https://superfundlookup.gov.au/. The fund exist and there is no restriction. Why has MYOB flagged this as an error?
Change to how GST is treated - now overcharging
Something appears to have changed recently with how transactions treat the GST on items. Historically, the Customer Card drove how the GST was treated on a sale regardless of how the item was configured. Our inventory has items that are set up as EITHER ex- or inc- GST, and this is for particular purposes depending on, for instance, if it needs to be connected to website pricing. Now, when we enter a transaction to an overseas based customer who should be treated as a GST-Free, the transaction is saying it's GST-Free but the dollar value is actually inclusive of sales tax. In the below example, I'm demonstrating this error. For a customer located overseas, the item AVS-415 should be $249.86. The customer card is configured correctly per the above. Any explanation on why this has changed, or if it is a recent bug that can be remediated would be appreciated. We have an extensive catalogue, and it's now impossible to know in any instance if the system is reliably calculating sales tax, or if prices are suddenly becoming more expensive for customers, therefore making the transaction appear to be less competitive.taking a percentage payment on a quote
Hi There I have sent out multiple quotes to a customer, they are wanting to accept the quotes but want to pay a 30% deposit on each quote. they want me to invoice them for the 30% do I turn the quote into and order and then send that to them? then once they have paid the agreed 30% do I then apply that to the order or do I then have to generate it into an invoice? I see that when you create a order you can add in a "payed today "amount but they haven't paid the amount yet, or does that not matter? does MYOB then keep track of the deposit paid and deduct it from the amount remaining to be paid at the end of the Job?
