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In Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
PAYG withholding tax
Can anyone tell me if this is correct our employees including myself have to pay tax last year, as apparently we didnt pay enough. is it because Foreign Resident is selected? I have tried to manually change each individual employee to tax free threshold but it keeps defaulting back to Foreign Resident. Does anyone have a solution, I lodged a request with Myob yesterday afternoon still waiting for someone to get back to me. I would apprecaited any help thanksGST Setting on sign up
Why is there no option to state that a business is not registered for GST when they sign up with Solo? As a bookkeeper I spend an extra hour of set up (non-billable) working on a clients chart of accounts returning them all to N-T status before changing their status back to unregistered. This however does not allow for the removal of 'Tax Inclusive' and Tax Exclusive' from the invoices and such which is causing confusion for the clients and may lead to incorrect data in case of audit and mislabelling of data for clients and their clients or when the Tax agent uses the data to complete tax returns. Solo is an amazing app for small business. But it needs to stop assuming the world is registered for GST and allow the client to decide this fact on start-up to ease issues and confusion at a later date. My Micro client, who is in the red at current, will now be sending Tax Invoices that include tax notes like included or excluded and GST notes even though they are likely never going to need to register.
Spend Money Import Issue
Hi, I'm trying to ask a question about an issue with importing Spend Money transactions but it is constantly being rejected by the system. I've tried re-formatting but it's done it 3 times now. I'm trying this as a first post so I can hopefully respond with the actual details. CheersImporting Spend Money Transactions
I am having an issue trying to import Spend Money transactions. I have exported as recommended to get a template however when importing again, I get an error. This has been my last attempt at importing even a single transaction. I took the below lines from a file that MYOB created when exporting Spend Money for January 2025. Google,3/01/2025,21110,,11.09, Google,3/01/2025,,53000,10.08,1.01 I created a separate text file with the following (only changing the year) {} Co./Last Name,Date,Cheque Account,Allocation Account No.,Amount,Tax Amount Google,3/01/2026,21110,,11.09, Google,3/01/2026,,53000,10.08,1.01 When attempting to import, I get this in the import log: 0 records imported without errors. 0 records imported with warnings. 1 records skipped. Summary of errors Error -15: Account number not found in list of postable accounts. -15 ,Google,3/01/2026,21110,,11.09,0 ,Google,3/01/2026,,143,10.08,1.01 From what I can see, the import process has somehow changed my 53000 'Cost of Sales' account to 143 (account/record ID number?). The 21110 account definitely refers to a credit card account in MYOB that I use to manually enter Spend Money transactions. I've gone through a number of forum posts however haven't found a solution. What am I missing to make this work? Hopefully someone can shine some light on it for me.CC Email field is not presented in the v2 customer endpoint data
In the MYOB web dashboard., to create a customer contact., its interface is able to add email together with CC email for a customer address (see screenshot)., however., I can not find the "CC email" field in this MYOB endpoint api document https://developer.myob.com/api/myob-business-api/v2/contact/customer/ ., only the email field is there for a customer address
Electronic Clearing Account
Hi, Im new to a company and there electronic clearing account is not sitting at zero. Its sitting at a large amount that shouldnt be there. They run batched payments. The entries sitting in the electronic clearing account are made up of payroll and supplier payments. How do we work out why the electronic clearing account is not returning to zero once the ABA file has been made. Has someone changed a setting. Just trying to work out the cause of the electronic clearing account sitting with such a large value and how to fix it and stop it from happening again. Thanks in advanceStopping Smart Match for bank recons
When the email came out about smart matching, i thought it was a great idea to try. One bank statement in and I decided I didn't like it and wanted to go back to bank feeds. Logged into my online account to switch the function back off again, and again the following month, but two months in I'm finding smart match is still matching. It's doing my head in! How can I stop this please, or send all my transactions back to bank feed without being already matched?! Thank you CarolynGST Report in Solo: Know your numbers without the headache
Staying on top of GST doesn't have to mean hours of manual number-crunching. Solo's built-in GST Report gives registered businesses a clean, clear breakdown of GST collected and paid across any period — from a single month to a full financial year. Accessible directly from More → Reports → GST Report, the report organises your transactions into key sections covering sales, purchases, and expenses, with a GST summary that shows your overall position at a glance. You can export as PDF or Excel (CSV) for easy sharing with your accountant or for deeper analysis. The GST Report is only available if your business is set up as GST-registered in Solo's Business settings.Payday Super Payments Steps
Couldn't find it in a quick check of the steps involved to pay super with my weekly payroll, but after prcessing pays, went to 'Pay Superannuation' (changed the dates to match this weeks payroll) but no employees listed - blank page All employee funds are correct, listed to be paid etc and updated as per steps described and last week's pay / super (1st time) was completed without this issue. What I suspect is as I had not actually issued the payslips, the 'Pay Superannuation' page was blank - previous week I may have issued the payslips. Once I issued payslips went back in some frustration to try again to work out what is different from last week - suddenly all the information was there to process the super My question is this correct that Payslips have to be issued BEFORE attempting to 'Pay Superannuation'? Or am I too fast for MYOB 'Pay Superannuation' and need to give it time to 'think' or some other reason?
