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In Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
USD Invoice email sent and attached but AUD in the body of email
This has been an ongoing issues for several years without anyone at MYOB being bothered to fix it! USD invoices when being sent by email are attached in PDF form and shown in correct currency (USD) but the body of the email containing the summary of the same invoice is in AUD which completely confuses the recipient's accounts team! Single Email, Single Invoice, Two values in two currencies!! How is this ok?Backorder Items on USD Invoices showing up as AUD with 6 decimal points!!
This has been an ongoing issue for over 8 years now! Given that we have been paying a subscription fee for updates and support, I believe MYOB is not meeting its commitments under our contract by not resolving this issue for over 8 years! When invoices are issued in USD with backorders, the backordered items show up on the invoice in AUD with 5-6 decimal points!! The prices are completely invalid and confuse our clients! How is it that this is acceptable from a professional accounting software?
IMPORT INVOICE BATCH FROM 3RD PARTY SOFTWARE
I can import invoice batch from 3rd party (specific to my industry) software into MYOB accountright on the desktop. How do we do it on the online version of MYOB ??? I would like to import 1. sales 2.items then all the usual informaiton in a .txt file like the desktop can. I cannot find this option on the online version of MYOB accountright??
MYOB payroll
Hello I've paid wages in the first week of May 26 and then went through the usual PAY SUPERANNUATION to pay the appropriate super. However no employee names come up for me to process the SG payment. Nothing has changed in my employees and I have the appropriate bank authorizations so what's the problem ... please
Duplicate an older Client Invoice
I need to create a quote that replicates exactly what we did for a client's two years ago, for an insurance claim. The closed invoice is there and I just wanted duplicate it and update the pricing. However, if I create a reocurring invoice, it only allows me to recreate an Invoice not, a Quote. I need it to sit there in quotes until they are ready to go ahead. There is nothing in the online version of MYOB that I see where I can duplicate that same invoice. Its a house lot, so I don't really want to sit there and recreate each and every single line again.Pay Run Summary Report Print Layout
Hi, I have a question regarding the “View the Pay Run Summary Report” print layout. Whenever I print the report, it automatically defaults to landscape orientation. Is there a way to change the default setting so it prints in portrait orientation instead? Please let me know if this can be changed. Thanks,Payroll Category screen errors when I open
When I open the Payroll Category screen it errors (and freezes), with an error message (and unfreezes when I close an autogenerated email). After unfreezing, the screen routinely freezes again: If I open the error details link I get a NullReferenceException, along with 40-50 lines of unintelligible code. This problem has been with us since we moved to the cloud version of Accountright last year, and we haven't been able to fix.
Allowance calculation on Wages Overtime
Hi there, My employees are all on different hourly rates and are entitled to different all-purpose allowances which need to be reported separately: eg: Base Rate = $42per hour (Gross) Industry = $1.69 (Allowance - all purpose) Tools = $1.04 (Allowance -Tools) Leading Hand = $1.74 (Allowance - task) Which is fine but then calculating their overtime = their Base + allowances x 1.5 (or x2.0) Which there is no option to do in MYOB Business (it's base x 0.000 or per hour). Unless I create new pay items for each employee for each type of overtime as a 'per hour' amount which feels messy. Is there a better way to do this? Also if I create all new pay items for the employees their payslips looks horrendous because all their existing YTD items stay on there. Thanks, Tess.
Reconciling shopify sales to shopofy advance
If you have a shopify advance the repayments come off the gross sales before it hits the bank Ive recorded the sales as Dr Bank Cr Sales The loan repayment is Dr Advance Cr Bank How can I enter the sales as represented by the advance repayment? Obviously the Cr is to sales. What's the other side? T.I.A. KrLocked out
Am I the only one who has been unable to use accountright since the 1st of May due to a "billing issue" my subscription apparantly is on hold and cannot be changed regardless of the fact the bill is paid (even though they have added a payroll subscription that i dont use that i had to pay for and then ask for a credit - which still hasnt been done) I have not been able to use my software, bill customers or anything - very mad now and no solution is given. No point in the read only file - i cant send the invoices to the customer which they are requesting!!!!! Good thing I filed my GST EARLY!!! otherwise I would of been copping late fees from the IRD. I am beyond Irate. I have had to call every single day and be on call for an hour + every single time to see whether they have solved the issue or not
Invoice Due Date Different in Email text than Invoice
Hi All, I'm having trouble with my invoice due date being different in the email text than to what I entered & what is written on the invoice. For example: I made an invoice today with due date C.O.D (cash on delivery), it says COD on the PDF invoice attached to the email, however in the email text it says due date 12th of May. Another example: I made an invoice on the 22nd of April with the due date of COD, it again says COD on the invoice, however in the email text it says Due 22nd May. I've looked in Sales settings & cant find anything that speaks to the email settings. Any ideas on how to fix this? Thanks!
