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MYOB AccountRight
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The latest news and happenings on the MYOB Community Forum.New Zealand Payroll and Tax
Find answers to New Zealand payroll and tax questions.Bank Feed Updates
MYOB will be using this board to provide updates about Bank Feeds. This includes when we are aware of any delays in feeds being sent to files.MYOB PayGlobal
Find answers, get updates and connect with other customers about MYOB PayGlobalIn Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
Super returned
I have a case with MYOB (03007638) at present on this one, but currently have a balancing issue the community may have come accross. Super payment was returned a week after lodgement. On instructions from MYOB, original super payment was reversed, then super reprocessed. My issue is now I have a reversal of the amount sitting in my reconciliation screen dated 6/4/26, a return from Super Choice of the same amount on 15/4/26 sitting in Bank Feeds, and the new payment that has gone out for same amount on 16/4/26. The returned payment cannot be matched with the reversal on 6/4/26, and if processed as per instructions and credited to Super Payable Liability account, Super Payable will be out by that amount.2Views0likes0CommentsARL - attachment in Spend Money and AP
We have just received 2026.3.1.1 upgrade which has not addressed the software returning to the menu once an attachment is added. This is cumbersome and time consuming. It doesn't happen if use reoccurring transactions are used. Please urgently fix this bug.5Views1like0CommentsChanges to MYOB AccountRight offline mode
2 MIN READ Hello Accountant and Bookkeeper community. An important update was emailed to our partners yesterday, but I am posting an update here as well for any who might have missed it (and because it is being discussed in the forum already). From 17 June 2026, MYOB AccountRight desktop app (PC edition) will only work with company files stored online. Offline mode will no longer be available, and from version 2026.5 (PC edition) you’ll no longer be able to open, edit or save files stored locally (in My Library or Network Library). AccountRight desktop isn’t going anywhere. The only change is that your company file will need to be online to receive product and security updates, support, and online services. If you’re currently using an offline AccountRight file with an active subscription, you need to move your file online before 17 June 2026 to continue to access AccountRight . There’s no additional cost to move your existing subscribed file online. Why are we making this change? The offline version of MYOB AccountRight desktop is built on technology that no longer meets today’s performance standards. Moving online will: Improve performance, reliability and security, such as 2FA and regular online back-ups Ensure MYOB AccountRight is built on current, supported technology Deliver faster and more frequent improvements, including stronger AI capabilities Align with industry best practice and evolving needs of our customers We remain committed to supporting your business far into the future. Our focus is shifting to investing in our next generation of online products and modern technology that reflects the evolving needs of our customers, delivering solutions that save time, increase efficiency, and improve collaboration between small businesses and their advisors. We’ve put together an overview of what’s changing and how to move your file online linked here Please note, that any SME customers who need to take action will be communicated with via email on Tuesday 21st April.12Views0likes0CommentsBank transaction and bills
Hi! I'm new to MYOB. I've created bills (e.g. employee expensing a coffee meeting expense with a client) and after submitting them as part of a previous BAS, I've paid these bills through a bank transfer to the employee's bank account. I cannot seem to do a Match Existing Record. When I do so, it puts that specific bill Out of Balance. Appreciate any assistance.6Views0likes0CommentsSolo's got brains. Here's what it's doing behind the scenes 🧠
Did you know Solo has some seriously smart tech built right in? We're talking AI that learns how you work, spots patterns, and quietly handles the admin you'd otherwise have to do yourself. Here's what's going on behind the scenes. 👇 Smart matching that actually gets you 🧠 Solo's AI-powered smart matching is doing a lot of heavy lifting in the background. Every time a payment hits your bank account, Solo is already cross-checking it against your outstanding invoices and expenses — so nothing slips through the cracks. It doesn't stop there. Solo looks at the description of each bank transaction and suggests the right category for you. No more scrolling through a list trying to remember where you put things last time. The really clever bit? The more you use it, the smarter it gets. Every time you categorise a transaction, Solo learns your preferences and gets more accurate over time. Think of it as a bookkeeper that's paying close attention and taking notes. 📝 Tap to Pay and Online Payments: set and forget 💸 If you're using Solo's Tap to Pay or Online Payments features, here's a little bonus you might not have noticed. When a customer pays you, Solo automatically marks your invoice as paid and records any fees. Done, without lifting a finger. It even picks up the transaction from your connected bank account and matches that up too. You just need to confirm the suggested category, the rest... handles itself. The bottom line Less scrolling. Less guessing. Less time doing work-work. Solo's smart tech is quietly handling the reconciliation so you can focus on the stuff that actually matters — like running your business. ✨Unwanted Bank Feed Transactions
We use AccountRight and with the old "Desktop" version if there was a transaction in the Bank feed you didn't want because it had been duplicated for whatever reason, you could right click and "hide" the transaction from the Bank Feed. With the cloud version there is no such option. Sometimes with complex transactions there is a need to treat transactions manually which leaves the Bank Feed entry effectively stuck. Is there a way to remove one off entries? Or is there a process to request this? We recently transitioned into a New legal entity so we had a number of fiddly transactions that are treated correctly but we need to remove the ones stuck in Bank Feed. Deleting the whole Bank feed for the day is not the solution given the volume of transactions, I just need a one entry solution please.7Views0likes0CommentsTask Template
Hi everyone, We are currently handling Fringe Benefits Tax (FBT) work for our clients using MYOB AO / MYOB Online. However, we have noticed that there is no standard FBT template available within MYOB Online for client communication or approval purposes. We prepare the FBT return in MYOB Online, but then send it to clients manually; alternatively, we use our own template which needs to be manually pasted into the description. Just wanted to check with others: How are you managing FBT client approvals in MYOB AO / MYOB Online? • Are you using any standard templates, workarounds, or integrations? • Is there any way to automate this process within MYOB that we might be missing? Would really appreciate any suggestions or best practices from other firms. Thanks in advance!1 day agoPlace MYOB Practice Manager / Document ManagerMYOB Practice Manager / Document Manager22Views0likes0Comments