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In Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
Pay Run not updated
I ran a pay run Sunday May 17th, all seemed normal. STP reporting is accepted and Super payment is in processing status but there is no other payroll data visible, no past pay runs showing or data flow to the P&L or balance sheet except for the superannuation payments which are showing in the super clearing accounts. An ideas as to how this can happen? regards Mike
Annual Leave accrual on LSL
Hi all, have staff member on LSL. He is still entitled to annual leave accrual whilst on LSL. How do i best account for this accrual in Myob Account Right without affecting other employees. Do i have to create a new Annual Leave category so it does not affect the other employees accruals? Cheers
Issue with MYOB AccountRight backup date not updating
Hi there, I am currently using MYOB AccountRight and regularly performing backups of my company file. I have noticed an issue where the “last backup date” is not updating. It appears to be frozen at 19/05/2020 and has not changed since then. When I use the Company Data Auditor and check the Company File Overview, the last backup date is also stuck at 19/05/2020. I remember this used to update correctly in the past, but it now seems to be frozen and no longer reflects my recent backups. Could you please advise what might be causing this issue and how I can resolve it? Any troubleshooting steps or guidance would be appreciated. Thank you in advance for your help.
Pay Superannuation for last week
Hi there When I go into Pay Superannuation to make the super payment for the prior week earnings, I change the Payment start / end date, add additional information on the memo line, tick all then it just disappears?? Cannot authorise, just blank? Any thoughts. Regards Gill Colson
Prefilled IAS from Accountright not matching with MYOB payroll activity report.
Hello, Every time I go to lodge the IAS, the prefilled amount is always different from my payroll activity report. In the month of April, there is a $762 difference for the gross wages for my payroll summary report and the prefilled report. Do I just change the amount in the prefilled section to what the payroll report is telling me? Can anyone give me any suggestions? Thanks!Super Payments still say Processing Payments
I have noticed that under the Manage Payment re Super that the STATUS field is still showing 2 weekly payments of super made as PROCESSING PAYMENT yet the money has left our business bank account. Payments made 5/5 & 7/5 + I also made another one this morning. Please advise why this is not showing completed since we have paid. Thanking you. Regards Gill ColsonAccount Rite Offline Files
I am responding to your email "From 17 June 2026, AccountRight will only support company files stored online. Offline mode will no longer be available." I have two MYOB files, one has always been online and is not a problem. I have a separate small business file which is offline. I am willing to subscribe to bring this file online. It is currently accessed by the User ID with no password. When I attempt to subscribe to MYOB LITE it requests an Email Address and password which I do not use or have. How do I subscribe to bring this file online? Colin
Category list excluding Inactive categories
I would like to run the Category report so that it only shows Active Categories. The default is that all Categories are shown. When I select The Categories button at the top of the page I get the Select Categories dialog box. Each category has a checkbox and there is also a checkbox for Show Inactive. If I turn off this checkbox then all the Inactive Categories disappear from the dialog box. If I then click Apply at the bottom of the dialog box the dialog box closes and I am returned to the previous screen but all the Inactive Categories are still visible. If I click Reset at the top right of the screen the Inactive Categories are still visible. What am I doing wrong?MYOB is
Often we duplicate Quotes (and change some info in the quote) but when we select save and duplicate it doesn't then change the date to the current date, it keeps the date from when the original quote was dated :( why is this not the same as invoices. also there is no option to send reminders for quotes...to remind the client the quote is expiring and did they want to except the quote....
