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In Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
Locked out
Am I the only one who has been unable to use accountright since the 1st of May due to a "billing issue" my subscription apparantly is on hold and cannot be changed regardless of the fact the bill is paid (even though they have added a payroll subscription that i dont use that i had to pay for and then ask for a credit - which still hasnt been done) I have not been able to use my software, bill customers or anything - very mad now and no solution is given. No point in the read only file - i cant send the invoices to the customer which they are requesting!!!!! Good thing I filed my GST EARLY!!! otherwise I would of been copping late fees from the IRD. I am beyond Irate. I have had to call every single day and be on call for an hour + every single time to see whether they have solved the issue or not
Invoice Due Date Different in Email text than Invoice
Hi All, I'm having trouble with my invoice due date being different in the email text than to what I entered & what is written on the invoice. For example: I made an invoice today with due date C.O.D (cash on delivery), it says COD on the PDF invoice attached to the email, however in the email text it says due date 12th of May. Another example: I made an invoice on the 22nd of April with the due date of COD, it again says COD on the invoice, however in the email text it says Due 22nd May. I've looked in Sales settings & cant find anything that speaks to the email settings. Any ideas on how to fix this? Thanks!
Add to Payment Schedual PopUp on Sales Invoice
I dont recall a direct Upgrade that has affected or made this happen. On a Sales Invoice Next to the Balance Due box at the bottom of the screen, I am now getting out a 'Greyed out' box and a Pop Up in blue as per the Picture in the attachment. Although I am the owner of the software, I just do data entry. Each time I create an invoice this pop up appears. Version 2026.3.1.10 How can I get rid of it? Thank you wizards.
Receipts scan to email or myob
It would be great to have a little app for mobile phones where people could scan and send in receipts to myob. Since the app only sends pictures of receipts, it would not need the full security of MFA etc This would make it so easy for lots of staff, who do not need access to myob to send in receipts for items they have purchased so that they can be imported into myob. This would be such an advantage and a workable system.Online Payments: Part Payments
We would like our customers to be able to make part payments on their invoices when paying with their credit card instead of having to pay the full amount as is currently the case with Online Payments. Currently MYOB suggests creating different invoices for the one service to allow for partial payments. However, most of our customers pay our invoices in instalments that they opt for. For example, we have one customer paying off a $5,000 invoice in weekly $200 instalments. This creates a huge amount of extra work for us if we have to break every invoice into part payments for individual customers! We are going to be having this issue more frequently after October. Once we can no longer pass on the credit card surcharge, most of our clients will opt to pay by credit card using online payments. Please fix this before October!PaySuper error message - Your login to Pay Super may have timed out.
Hello, We are using PaySuper for the first time. Everything is setup correctly but when I select Record i get the following message: "Your login to Pay Super may have timed out. You will need to go back to the main super payments screen to refresh your login, then try to create a payment again. If you still can't, you may not be authorised to do this. You'll need to find someone who is." I am authorised and I have logged out and logged back in as per support suggests. I have requested MYOB to reset my link to login but am yet to have that done. Has anyone else received this message and how did you get around it? Thanks...MichelleCard payments taking a long time to process
Recently I switched over to MYOB and have taken a few card payments, but none of them have come through, though they are listed as paid on the invoice. Payments from 6/5 - 8/5/26 haven't yet come through. I thought that there was only a 2 day turnaround so would love to know what has happened with them 😊
