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In Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
STP for super purposes for subcontractor
Hi, I’m seeking advice regarding the correct MYOB setup for one of my subcontractors and how this interacts with STP reporting and working holiday maker obligations. The worker: - has their own ABN, - invoices me for completed cleaning jobs, - works for other clients/businesses, - can refuse work and subcontract work if desired, - supplies their own transport and insurance, - and is treated as an independent contractor under our agreement. However, as they are paid mainly for labour, I have been paying superannuation for them as a contractor deemed “employee for super purposes”. To process their super through MYOB, I currently: - have them set up in payroll, - run a $0 pay run weekly, - enter only the super amount, - and lodge through STP so the super can then be processed. I do not process wages or PAYG withholding for them. The worker is on a Working Holiday Visa, and I have now received an ATO notice stating that: - the worker did not declare they were a working holiday maker, - and that I may need to withhold tax using the working holiday maker tax table. My concern is that the STP/payroll setup may be causing the ATO to treat the contractor as an employee for PAYG purposes, even though they are only in payroll to facilitate superannuation processing. Could you please advise: 1. Whether my current MYOB setup is the correct way to handle a contractor who is only an employee for super purposes; 2. Whether there is a cleaner way to process super for this type of contractor without triggering employee/WHM payroll reporting; 3. Whether changes should be made to the employee card, TFN settings, PAYG items, or STP setup; 4. Whether historical STP reporting should be amended or left as-is. I want to ensure the setup is fully compliant while still correctly reflecting the contractor relationship. Thank you for your assistance.Payment Schedule pop-up
"Information - Turn on online payments to add a Payment Schedule" I do not want or need Online Payments and turned it off and yet find the pop-up message keeps apprearing over the top of next screen, click the 'x' and it appears again & again & again............ if I do anything else in my invoice - beyond annoying Later: THIS IS URGENT - every time I click when competing an invoice despite clicking the 'x' to remove the pop up message - it reappears - so far I have a record of 12 times in 1 invoice. Plus if I don't delete it before sending it overlaps the bottom buttons to send. This is sending me into FRENZY - surely it can be turned off behind the scenes without needing to go before a 'review committee'?
Receipts scan to email or myob
It would be great to have a little app for mobile phones where people could scan and send in receipts to myob. Since the app only sends pictures of receipts, it would not need the full security of MFA etc This would make it so easy for lots of staff, who do not need access to myob to send in receipts for items they have purchased so that they can be imported into myob. This would be such an advantage and a workable system.
How do I search for Keywords in invoices ?
Hi, recently I wanted to see what the date and the details were for a particular task I had completed for a client. This task was on a past invoice that had already been paid but I didn’t know which invoice it was on. So the first step was to quickly find what invoice that was on by using keyword search and then open that invoice and read the details. When I tried to use the keyword search function on the invoices page it didn’t work. I tested the keyword search for items that were on recent invoices but it still didn’t work. The search feature seems to only work for words within the titles of invoices, not the items in the content of those invoices. So how can I find what invoice that task was on?
Online file is gone
Last year, in an effort to reduce costs, I upgraded to the online app version as was recommended by MYOB, found it ridiculous to use and within a couple of months chose to return (with alacrity) to my PC app. During this experiment I found that I had a perpetual licence and so didn't need to pay the increasingly outrageous monthly bill. It was suggested that I could convert the online account to a read-only file for $2.50/month. So I did and have been paying the fee. This morning I thought I'd check it out and it's gone. Part of email regarding this- "Please save a copy of all your reports and any important information from your file for compliance purposes, (a checklist can be found here). If you are using AccountRight, please take a backup of your file. Instructions on how to do this can be found here. Alternatively, your account can be converted to Read-Only to retain access to your transaction and attachment history. Reply to this email to activate the new $2.50 / month subscription."Setting up TOIL and the Superannuation Guarantee
Hi there, Upon reviewing Superannuation Guarantee payments in Myob AR, I have just realised that 'TOIL Taken' in wages defaults to superannuation exempt as it automatically views it as being overtime. It doesn't seem to matter if it is changed from 'Other Paid Leave' or 'Gross Earnings' it still defaults back to that. From what I understand when TOIL is taken it is treated as ordinary time earnings and the Superannuation Guarantee is payable. This needs to be fixed and shouldn't be defaulting to the SG not payable without being able to be changed if needed. Another category of TOIL - Cashed Out does not attract the SG and is treated as Over Time payment but not when taken as ordinary time. Can you please look at this and get it sorted out. And it seems to be doing the opposite to TOIL - Cashed Out which is considered overtime and shouldn't be attracting Superannuation. If it is checked or unchecked it seems to be ok until I go back in it has changed back to the default.
OAuth2 invalid_scope error for sme-* scopes
I'm running into an OAuth2 authorization issue. When I include any sme-* scope in the OAuth2 authorization request, the flow fails immediately with: The requested scope is invalid, unknown, or malformed. The OAuth 2.0 Client is not allowed to request scope 'sme-company-file'. If I omit the scope entirely, the flow succeeds but the resulting token only contains offline_access and openid. Example authorization URL https://secure.myob.com/oauth2/account/authorize?client_id=&redirect_uri=&response_type=code&scope=sme-company-file%20sme-general-ledger&prompt=consent What I've confirmed API key was created after March 2025, so SME scopes should apply Redirect URI is correctly registered — a mismatch returns a different, distinct error Tested multiple sme-* scopes — all fail with the same message Registered a brand new application and reproduced the same error Tested directly in the browser (no SDK or middleware involved) Old-style scopes (e.g. CompanyFile) also fail with the same error Any help is appreciated.
Super Guarantee default Employer Expense has to change for Super Pay
Hi, I have been reading the MYOB guidelines on this topic. How am I going to change this? I will create: Category Type: Expense Parent Header: Superannuation Expense ??? (select it as the linked expense category of ??? Category Code: 6-4201 Category Name: Superannuation- Super Pay ? Tax Code: N-T If I do not change the category, the Super Pay will not get through??? I have already set up the Super Pay and I got stock in Step 3, I can't tick the Pay using PaySuper and I can't Save the default super. I checked the forum, I have to delete all the super and re-enter them again and it will be ok, the box is automatically tick BUT I haven't tried it yet. I have checked all employees' details before setting up the Pay Super. Please help... Kind regards, Shepai
MYOB STP using Update event not pay event
We are running payroll monthly for 2 employees. Each month is identical. I can see all pay runs have been run correctly in the "pay runs" section, but then in the STP section, some months are reported as an "update event" and not a "pay event", along with reporting $0 for wages & PAYGW even though there should be wages and PAYGW included. This causes issues with STP reporting with the ATO compared to the MYOB reports. How do we prevent pay runs from being reported to the ATO as a "update events" instead of "pay events", and ensure the right PAYGW and wages are being reported. Is there a way to edit previous pay runs to correctly report them to the ATO?
bank feeds reference
We are starting to set up electronic payments to our suppliers,the bank informs us that we hve to get a bank feed reference number,we had bank feeds and stopped using it. quest where do we find the previous reference and if we cant use that one how do we get a new one. Been told to ring support but that's a waste of time. cheers john
