Recent Posts & Replies
STP / Payroll Date
I processed a pay run for myself today (27/3, I am the only employee of family business) & downloaded the bank file to process the pay, however due to time zone difference when I went to upload the electronic file to the bank, the dates didn't line up as the bank time zone is a few hours ahead so it had ticked over to the next day (28/3) and it wouldn't accept it. I manually transferred my pay but it still went through as of the 28/3, and I am now wondering if this will effect my banking feeds? And also as the pay has gone through by the bank date (28/3) will this effect my STP which is 27/3? Unsure if I should need to do any kind of payroll reversal to match dates or if it will be ok being just one day late by bank feed.Myob ver 17 initialisation error
Hi, I have been using Version 17 for a long time and it has been working Ok, I am a sole trader Electrical contractor, today I came home and MYOB was not running. Mostly my windows 10 desktop computer is never turned off except to reboot, but MYOB was running fine this morning, I use MYOB every day, Anyway when I came home MYOB was not running so I started it and it keeps coming up with initialisation error ??? All my business info is on there please help. I tried rebooting and makes no difference I have not been able to open MYOB by clicking on the MYOB icon for a few years but I can always start it by the following process.. Right click the MYOB icon and select properties Copy target C:\myob17\Myob.exe Paste this in Windows PowerShell ( press windows and X, then press A ) Hit enter and MYOB starts But today with no updates or changing anything it brings up the initialisation error Please help
Long Service Leave Setup
Good Afternoon This year I have two employees coming up for 10yrs long service leave (LSL). One is paid hourly and the other salary. They will take their long service leave (LSL) in two ways: some as time off (taken leave) and some as cashed out. For STP Phase 2 reporting I need to show ATO reporting categories, the ATO guidelines say reporting categories are as follows: LSL taken is reported as 'Other Paid Leave Type O,' and LSL cashed out is reported as 'Cash Out of Leave Type C.' Based on this, do I need to set up four payroll categories as below? Wage name: Long service Leave (taken) – Type of wages ✅ Salary (ATO Reporting Category: other paid Leave (type O)) Wage name: Long service Leave (cashed out)– Type of wages ✅ Salary (ATO Reporting Category: Cashed out in Service (type C)) Wage name: Long service Leave (taken) – Type of wages ✅ Hourly (ATO Reporting Category: other paid Leave (type O)) Wage name: Long service Leave (cashed out)– Type of wages ✅ Hourly (ATO Reporting Category: Cashed out in Service (type C)) Also because one employee is paid hourly and the other salary do I need two different entitlements as below? Entitlement Name: Long Service Leave Accrual Salary-Calculation basis: Equals [X] Hours per [Year] Entitlement Name: Long Service Leave Accrual Hourly-Calculation basis: Equals [X] Percent of [Gross Wages] I need some assistance to set up these entitlements. My plan was to follow the MYOB instructions to enter employees hours into their payslip or employee card once they become entitled to the benefit. But if i do that I’m not sure how to set up the calculation basis for each entitlement? Also what do I link each Entitlement Category too? Thank you in advance for your assistance☺️
Child Support - Protected Earnings
Hi Team, it would be useful if there was an option to enter the employees protected earnings for child support deductions so a warning at least would remind the user to check that employee. I image if there are several employees having child support deducted it would become difficult to track each individuals protected earnings per pay and quite time consuming. Unless there is already a funtion that I am not aware of. Thank youAdding Bank Details Payment Option to MYOB Online Payment Link
I have had a number of our customers complain that when we email their tax invoice and they receive the MYOB Online Payment link, it only shows here the Payment Options of G Pay, Pay Pal, Credit Card or BPay. The customer is not realising that they have to click on View Invoice to open our invoice fully to view our bank account details. Can we have our bank details added to the other payment options, so all payment options are clearly visible/accessible for our customers upon opening their email link. The link gives the payment options (minus our bank account details) and also shows the invoice summary, many customers are not opening their invoice fully and not finding our bank account details easily. Many thanksOnline Payment Link - Can we add our bank details here
I have had a number of our customers complain that when we email their tax invoice and they receive the MYOB Online Payment link, it only shows here the Payment Options of G Pay, Pay Pal, Credit Card or BPay. The customer is not realising that they have to click on View Invoice to open our invoice fully to view our bank account details. Can we have our bank details added to the other payment options, so all payment options are clearly visible/accessible for our customers upon opening their email link. The link gives the payment options (minus our bank account details) and also shows the invoice summary, many customers are not opening their invoice fully and not finding our bank account details easily. Many thanks
Inventory Issues
Hi, I am currently having an issue witht he value of some of my stock. We buy a product from a company as a Z-KFE-1728-CH then when we sell one we build the product to a KFE-1728-CH. When we first started selling the products the company were still working out the price we would pay for the product so the first 4 months or so we put a zero value in the builds. Then when we started adding a value $517.39 in it would calculate the value at a higher price and staff did not adjust this to the right value. Hence now for this Z-KFE-1728-Ch product we now have a value of $99,526.42 for 64 items. as we pay $517.39 for each item the value for 64 should be $33,112.96. Snapshots attached below. After calling MYOB multiple times they suggested I do an adjust inventory for the difference in the two amounts ie $66,413.46. This made the current value correct. I also had to do this for 2 more products in the same company. The problem is now my account is saying the adjustment which equalled about $260,000 is throwing out our profit and loss so I have to delete the adjustments. The accountant suggested going back through each build to change the prices to the correct amount. This does not work because then I keep getting the error message saying your inventory or value can not be zero. Is there anyone out there who can help me with this? Or suggest a MYOB expert in Brisbane who could come and help me? DePez
