Recent Posts & Replies
Sending an updated event in payroll
Hi there, I have an imbalance in MYOB payroll summary for the year end STP payroll YTD reporting. Have attempted to send an update but am receiving this error message. Yes, the Company does use Cost Centres but that shouldn't affect sending an update. Help please! Thanks, Bronwyn
Disaggregation of Allowances
Hi, when setting up allowances in MYOB that form part of the hourly rate, I have split them out so they are shown separately for STP2 disaggregation purposes. This way each has it's own line item on the payslip. When overtime is paid how do we set this up as it is not 1.5x the normal hourly rate, it is 1.5x the hourly rate plus the allowances, ie industry and tool allowance that form part of the award overall hourly rate? thanx
Employee Card file duplicated
I have been helping a client register the Superannuation funds and register their card file. I sent the link and they used the same email address. Now all the information of her details are duplicated into his card. He has 2 cards with her info in and I changed it and updated it and it reverts back. anyone able to help or advise next steps.
Automatic update to selling price if customer purchase over a specific quantity
Hi All, I would like to know if there is a way to update the selling price of an inventory item so it automatically updates a lower price if a customer purchases it over a specific quantity. For example, the selling price of a tshirt is $25 but if a customer purchases 4 or more, they can get it at $23 each. Thank you in advance for your advice.
Payday Super and Salary Sacrifice
I have one employee who is salary sacrificing. The category salary sacrifice is setup under the Superannuation tab with the name Salary Sacrifice - employee name (withheld) The mapping to the ATO Reporting Category Salary Sacrifice and RESC. The contribution type is autofilled by MYOB and greyed as Salary Sacrifice (deduction). Super is paid on the salary including the sacrifice amount and it appears on the employee's payslip under Deductions with description Salary Sacrifice - employee name (withheld). Is this all correct for PayDay Super? There is a legacy entry from before my time under the Deductions tab for Salary Sacrifice Superannuation Type User-entered ATO reporting category Salary Sacrifice - Other Employee Benefits. it is not being used because it's not the description on the payslip. Do I need this? Can I delete it or unassign it? I am not using MYOB Pay Super as I don't ready access to someone to co-authorise the super payment during the payrun. I am forced to use an external clearing house but have been doing this successfully weekly in preparation for PayDay Super for 2 months.Online payments transaction fees
Hi, we have a customer who has started paying their invoices directly through MYOB. We receive an email from MYOB stating the invoice number, date, invoice amount, surcharge amount, and the total amount paid. EG: Invoice amount $2064.66, Surcharge $37.41, Total amount paid $2102.07. We receive in our bank account the invoice amount of $2064.66, and the customer is therefore charged $37.41 by MYOB bringing the total paid to $2102.07. Why are we then being invoiced separately at end of month for the $37.41 when the customer has already paid it??? Have tried ringing and hung up after waiting for an hour with no reply.Pay day super
Hi there, I am trying to figure out this pay day super however whenever I try and process a payment for the employee it comes up with... "employee super fund membership number is not valid" I have followed all the correct steps with entering the details and have double checked the membership number does anyone have any advice?
Super Payment Failed - no employee / Super Company changes
Hi - for the past few weeks I have been paying our Super weekly just to get in the habit of doing it each pay run rather than monthly as before. This morning when I paid it - it authorised OK - and I was sent a code via message as per normal but the Payment Failed. Absolutely nothing has changed - no employee has changed their Super Account. We have no new employees in the past few weeks and there is more than enough money in the bank. Has anyone else experienced this? This error message I received is: Clearing House Error: Error Code: 4015, Error Message: Invalid ESA for SMSF 57964741100 (one or more payments to a Super fund have failed; wait for a refund and follow the instructions linked below) Any help appreciated as I checked and to reverse the payment and to redo is going to take a while as you have to go into each individual employee and reverse. Many thanks CarolQ2 In Focus for Practice | Building a workflow that works for you
1 MIN READ For Accountants & Bookkeepers, Q2 brings improved compliance automation and tax tools, so you can get more done with your workflow. Discover the latest updates in MYOB Practice Compliance via the links below: Q2 In Focus - Accountants and Bookkeeper updates MYOB Practice product updates
