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Community Forum - July in review

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Mike_MYOB
Community Manager
6 months ago

Another month down.

This time it was Australian end of financial year, typically the busiest time for MYOB and our customers.

Please join me in celebrating some of the successes of the forum, its members and its moderators.

The main highlights are above

We had a 10% increase in member registrations and a similar 11-12% increase in new discussions and replies in the forum.
Overall this helps to show that during our busiest month, many visitors and members are able to find the information they need without posting a new question - love this!

There are a couple of new names in the Member & Moderator highlights!

AmandaMYOB​ , Princess_R​ and Mike_James​ are definitely not new names.
These three continue to be an amazing force in the forum moderating discussions, replying to posts and giving advice.
Thank you!

The new names here are:
Dave6​ - joined the forum 3 years ago but in July appears to have rejoined us with energy!
20 visits to the forum, viewing 337 different posts.
I'm glad to have you back with us, if you have any feedback on the forum, please reach out to me.

The other new name was Julie_A_C​ 
Julie joined the Community forum 15 years ago! She is a Bookkeeper based in WA with 30 years experience and has been a partner with MYOB for 25 years.
in July, Julie visit the forum 7 times but made a fantastic 16 replies to our other members, sharing her advice and expertise.
Thank you! If you also have any suggestions as a long time member, please let me know.


Whats new??

New content for our members

  • New content this time is mostly targeted towards our Accountants and Bookkeepers in the community
  • We have a new board for information about supporting customers using Solo by MYOB.
    Check out the Solo by MYOB for accounting professionals board
  • We are also continuing to publish content and build our space for Partner Program members.
    Check it out here
    **If you get an ‘access denied’ error, please request access by leaving a comment on this board here
  • Our ideas exchange for MYOB Business and MYOB AccountRight continues to have strong engagement. Check out the July summary from Amanda here

Improving page content

  • We are slowly working through creating multiple page templates for each area of the community forum. This is more of a design change but will allow us to present you with featured posts, links and widgets that are relevant to the part of the forum you are viewing, rather than showing the same information in all locations

 

Thank you everyone! 

Published 6 months ago
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