Slightly different this month - I am putting out a quarterly review of the forum instead of monthly. (In part because I did not publish the August monthly review)
There are some good signs for our community in here around new content being created, the number of views and comments some of our popular is getting and new members registering.
Google AI summaries are often giving people answers without needing to visit a page, so having such strong traffic to this forum helps to show the importance of connection, either with other customers, or with MYOB.
We will continue to work on having more announcements, more content and more discussions to make this forum the best ever.
Q3 has been busy for the forum.
In part due to Australian end of financial year, but also due to our efforts to better promote the forum and its content to our customers.
We had a 28% increase in visits to the forum and a 6% increase in views compared to quarter 2.
On to Member and Moderator shout outs
Mike_James has been as busy as ever, with 99 visits to the forum and 63 replies to discussions. We cant celebrate this enough and love to see when the community helps each other.
Liz_A has been very active, visiting the forum 97 times and viewing 494 different pages (posts/discussions). Liz also made 14 replies on the forum and authored 1 solution. Thank you!
MMC_Convert continue to pop in a help out as well. MYOB is partnered with MMC Convert for migration services and can help with a variety of migration/data queries, specialising in helping businesses move to MYOB from other software
Princess_R is one of our star moderators. You might also see her pop up with replies across Facebook and our social media posts. Princess made a massive 172 replies and had 18 of these marked as solutions by customers. - Thank you Princess (Salamat)
Our moderator team combined made 983 replies to posts, had 107 posts marked as solutions and together viewed nearly 6,000 posts.
Doreen_P, Genreve_S, Isaiah_C, Shella_A, Earl_HD
Finally AmandaMYOB - our Community Analyst completed an incredible task of clearing out a backlog of unmoderated posts. She has viewed 16,184 posts, made 111 replies to posts and authored 24 solutions
Thank you to all of the members who are visiting, commenting, asking and answering questions or adding in ideas.
What's new?
New content for our members
- In case you missed it, check out the early access programs board at MYOB.
Giving you insight into what might be coming soon to our software and giving you the opportunity to be involved
Find it here - MYOB launched the new MYOB Assist app in Australia which replaces both the MYOB Capture and MYOB Invoicing apps. We have a discussion board now for all apps in one place too
Find it here - Monthly MYOB Product manager spotlights have been running throughout 2025
Many of our members have great feedback and ideas about our products, these spotlights are a great opportunity to get to know the people behind the scenes and ask them questions!
This month we say hello to Thiago De Siqueira – Product Manager for MYOB Practice Management/Compliance
Find it here
Hot Topics – what has been driving discussion/views?
- The Secure invoicing upgrade continues to drive a lot of comments from the community
2 main threads here and here as well as the summary here have over 6 thousand views, 600 likes and 275 comments - Clearing the AccountRight cache continues to get among the highest views with 1,659 views over the last 3 months. You can view it here
- The announcement about SMS 2FA has been active with 1,362 views, 92 comments and 75 likes
- Our regularly updates monthly AccountRight release information post also remains well engaged with 1,248 views
What's next?
- Is there anything you would like to see on the forum?
- Something new, something different, something that needs to go?
- Please feel free to send myself of Amanda a private message to connect with feedback, or comment on this post.
Cheers, Mike!
