Hi everyone, One more update to this post (27/11/24) The changes for inactivity went live today on the 27th November. Specifically for AccountRight, many customers encountered unexpected crashi...
Updated 4 days ago
Version 6.0
Blog Post
The MYOB Login has always been bad, but now it's even worse.
As others mentioned, it should be up to the users to decide the level of security when logging in.
This is the only program where we have to manually type in the login details every day on the same exact computers, costing the business a minimum of 3-5 minutes a day, which is 20-25 minutes per week, of unpaid labour. Login should be automatic, just like with most other programs.
Even for online banking it's far easier and quicker to login daily.
With the price increases last year and now this my boss's query the other day about switching to Xero has me thinking I might have to set some time aside to investigate.
Xero does have several nice features that aren't available in MYOB and we review it regularly. I would recommend testing thoroughly for everything you need to do in every file you have. Last time I checked there were still a few features we use every day in MYOB that aren't available in Xero (eg recurring sales templates that can be used for any customer). As enticing as Xero is, and as frustrating as MYOB is, it's still the one for us, for now.
Hey H-TS , I think you still have my email or you could direct message me. I would be keen to hear about what features Xero has that are appealing. I should be able to pass this through to our product managers to review or we could post in the Ideas exchange for other members to vote on (we have some announcements coming soon about the ideas exchange, I know its not ideal right now)
Hi IntertradePete , if you're experiencing any slowness with authenticating, I expect this might be due to having email set up.
Authenticator app is the fastest method where codes refresh 30 seconds, SMS would be the next best thing and then email can certainly experience slowness.
We find certain email providers can take longer than others and theres always the chance the email goes to junk etc.
MickyH75 , in Australia, the 24 authentication is being requested by the ATO and if they have not already, then Xero will also be doing this along with all others.
Price wise, MYOB can provide you more for less at nearly every level of software. It's always a good idea to see whats available, but im sure you'll find you have a good thing with MYOB.Hi MikeG1. I was referring to the simplicity of the Login, not the speed of the internet or email system. Imagine, we have 10 windows open on the computer and we always need to jump back to the emails to copy over the authentication code. Even if it's a requirement by ATO, at least the login email address should have an option to be saved for Login, so we don't have to type it in manually every morning on every computer.
🤣😡SMS is great when you are in AUSTRALIA, but not great when you are working remotely around the world on your business. Emails are often slow to receive too. This is a huge inconvenience and time waster, when small businesses are already doing things so tough right now!
Hey DavidCullen
You have the option to set up additional methods of getting your 2FA codes if you can't access your normal method. You could try using the Authenticator app, instructions to set it up can be found on this page here!
