Blog Post
It should be up to an organisation to set its own policies on security not you as the software provider. Please change it so that I as the company administrator can choose what level I want for my companies (we have 21 separate files).
absolutely, myob. stop this login. As for security, we have a password, and we have to type the email address, that's enough for us.
this is not working for us, so i will be considering moving to another service for sure.
- MikeG119 days agoAdmin
Hi Flowtek15 - please see my previous response here
This is an ATO requirement so all services in Australia will need to meet the 24 hour 2FA standard. It was not a decision made by MYOB to do this, but a case of ensuring our software and our customers are compliant. Thanks- BelaC11 days agoCover User
To comply with a crazy decision is madness on its own! To make others comply is the only thing that is topping it. Maybe MYOB should pass the voice and opinion of the community to the ATO rather than just passing on a decision that simply is inconvenient to most if not to all. Don't you agree?
- MikeG111 days agoAdmin
Hi BelaC , we do agree with protecting the data and security of our customers and software.
Preventing phishing attacks and other suspicious activity is important.
Find out more about MYOBs security and how to report a security concern below
www.myob.com/support/security
- 7 days ago
I get that MYOB have to follow 2FA rules from Australian Government, but HAVING to sign in TWICE each time, username, password & 2FA, as MYOB makes it's Account Right desktop users, forced to use the Web Browser for certain aspects is REALLY ANNOYING.
NOW you tell us that the two operations are independant! Seriously!
YOU DESIGNED IT THAT WAY! Why is this our downfall.
MYOB you set up your two platforms this way. We were happy doing payroll in the desktop, but STP reporting is only in the WEB BROWSER. Your users are forced to re-log in when transferring back and forth across the two!
We used to only sign in once a day on ONE platform.
You were able to be remembered!
MYOB is becoming ridiculous to operate for small business and time wasting logging in multiple times a day.
We are certainly looking at alternatives.
- Jo157 days agoExperienced Cover User
I agree! We are seriously researching other software! Cannot run a multi company business with retail stores. The retail stores are trade only.
- perkyone11 days agoExperienced Cover User
24 hours is NOT 20-30 mins. We will be using something else as this is unworkable for our busy trade counter