Hi everyone, One more update to this post (27/11/24) The changes for inactivity went live today on the 27th November. Specifically for AccountRight, many customers encountered unexpected crashi...
Updated 4 days ago
Version 6.0
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Try this link for feedback to the ATO
https://softwaredevelopers.ato.gov.au/contact-us
I've sent the following email to the Standard Business Reporting enquiries email address.
Hi
I am contacting you as a frustrated business owner regarding the onerous requirements being implemented around access to programs such as MYOB. On top of mandatory multi factor authentication they have now told all users that periods of greater than 30 minutes of inactivity will result in screen locks and users having to input their password to unlock. MYOB have pointed disgruntled users to the following links as being the requirements forced on them as an SaaS provider.
https://softwaredevelopers.ato.gov.au/RequirementsforDSPs
https://softwaredevelopers.ato.gov.au/operational_framework/further-guidance-requirements
What authority does the ATO have to mandate the security procedures that my business decides to implement? The only interaction that we have with the ATO through MYOB is the periodic payroll reporting and that should be the limit of any access restrictions the ATO should be able to require. I imagine there are quite a number of businesses who use MYOB who don’t even have that level of interaction.
How do business owners and users of commercially available software object to this unacceptable intrusion into our business by the ATO?
Regards
Michael
Brilliant Michael ..... let's all send the ATO our feedback ... bombard them with our voices until they listen.... I am sick of this nanny state legislating us to the grave.....
Hi. The ATO have not mandated this change for end-users. The requirement is for software developers only. MYOB have clearly taken the cheapest option and implemented it for everyone. I am also certain that the ATO haven't only just released this requirement and MYOB would have been aware of it for some time. The fact is, it will cost MYOB more to implement an 'opt-out' solution so if we do get it, expect to pay more.
This is fine if you are using one Myob file at a time. We are multi company with retail stores that have standalone trading myobs. We do transaction matching all day and have intercompany purchasing. I can have on several myobs open on one screen at a time. This is no help to multi company users.
Also, I have now had to turn our trade myobs at the retail stores into payroll active since last week to enable me to add a salesperson to the employee card file to be entered in the salesperson section in sales. I have a payroll system which is a myob file which is stand alone. Now to add a salesperson to a trading only file they have to be onboarded. It makes me laugh when you have software companies making these changes and have probably not used any of the software at the cold face level! I am really going to source by next financial year a more friendly to the user software! Myob! since everything is the cloud has lost sight of their customer.
