Changes to MYOB AccountRight offline mode

I don't want my files stored exclusively on-line. When there is no internet, I cannot access my files. Currently I have two files. I access them through the desktop, and they are stored locally in my library. I have had them stored on-line in the past, but when there is no power, I can still use my laptop, but not access my accounts. If we are away in an area where there is little or no internet, how would I be able to access my files?

I do have a file saved on-line for each company, but it is not up to date at the moment, because I have been working in off-line mode. What I usually do when I need to send the accounts to the accountant is to create a backup from the local file, open my on-line file and restore the backup. The process of restoring a backup from the Library file to the on-line file no longer seems to be available.

When I try to "Go Online (Upload this file)" it tells me I need a subscription, which I already have.

I have tried to call you three times today, each time the annoying robot woman told me that if I put in my client number I would get priority access and jump to the front of the queue. That is clearly not true. The third time I called, the line just went dead after 29 minutes and 59 seconds!

I am very unhappy with MYOB at this point. I have been with MYOB for over 28 years, and one of the best things was using the package offline.