Forum Discussion

RobynBaker's avatar
RobynBaker
3 months ago

Invalid Certificate

I have just tried to log in to my MYOB Essential but have received the following

"Visiting an untrustworthy website has been prevented

One or more of this website's certificates are invalid, so we can't guarantee its authenticity. This happens when the website's owner hasn't updated the certificate in time, or if it's a fake site created by scammers. Visiting a website like this makes you more vulnerable to attack.

You were protected from visiting this website by Kaspersky security. You can close this window with no risk.

Hide details

Detected at: 05/08/2024 12:38:00

URL: essentials.myob.com.au

Reason: Invalid name of certificate. Either the name is not on the allowed list, or was explicitly excluded. View certificate

I understand the risks and wish to continue "

 

Can someone

 please advise

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    3 months ago

    Hi RobynBaker ,

    Welcome to the Community Forum! We are currently aware of this issue. The workaround is to clear your cache and remove the bookmark for the URL. Then, try logging in using the link: app.myob.com."

    Feel free to post again, we're happy to help!

    Regards,
    Earl