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sambennett's avatar
sambennett
Trusted Partner
6 years ago

Prefilling report in AE won't prefill

I get an error when trying to prefill a prefilling report into tax and it tells me to look at the event log - where do i find the event log?

3 Replies

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  • sambennett's avatar
    sambennett
    Trusted Partner
    6 years ago

    Jacksen Thank you - however I think that is the system release event log- not for ae, as it is showing.

     

    We don't have an S64 folder anymore - it was actually under  \MYOBAE\AESQL\TAX - not sure if MYOB help note is up to date

     

    I searched our MAS/Tax drive, I searched our V drive - which is AE - for "*event" and I can't find an event log for AE.

     

    Thank you

     

    Samantha

  • Jacksen's avatar
    Jacksen
    Valued User
    6 years ago

    sambennett It might be quicker to give MYOB a call or make a ticket.

    Taking a look at Windows Event Viewer>Applications and Services Logs>MYOB might give you something. 

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