Forum Discussion

MMTSclaire's avatar
MMTSclaire
Contributing Cover User
4 years ago

bank feeds not updating - westpac from 27/01/2022

bank feeds not updating again from 27/01/2022. our bank is westpac. looking forward it is solved as the month end is coming. thanks!

  • Kim_MISC's avatar
    Kim_MISC
    Experienced User

    I have the same problem, and also have transactions from december reappearing in my feed.

     

    So annoying.

    • monicarcsa's avatar
      monicarcsa
      Experienced User

      I have same problem, bank feed not updating and having dec duplicates. So annoying especially when it is near month end. 

  • Hi MMTSclaireKim_MISC

     

    Thanks for your posts. There is a current delay with Westpac bankfeeds, our teams are waiting for the files. 

     

    Once I get further updates, I will update this post. 

    • It is now 1.11pm ACDT - Melisa_D any update please for WBC bank feeds??? much appreciated

       

      And there are duplicate Dec enities

      • AdrianC1's avatar
        AdrianC1
        Experienced User

        2pm there are still no bank files & like others there are duplicate December transactions.

         

         @Melisa_D are you able to provide an update

    • JRFisher's avatar
      JRFisher
      Experienced Cover User

      Hi Melisa,

      We are in the same boat with December duplicates, should we hide these or is there a fix coming? 

      Jason

  • Sung's avatar
    Sung
    Contributing User

    I have the same issue with Westpac bank.

    Pretty frustrated.

     

     

    • Melisa_D's avatar
      Melisa_D
      Former Staff

      Hi Sung

       

      Sorry to hear about this. So I can assist can you please clarify if you're having delays with bankfeeds or experiencing duplicate transactions in your file ?