Forum Discussion

BKN's avatar
2 years ago

Bank Statements not reconciling

Hi,

I have entered the opening balance into the chart of accounts of a new bank account and entered the months transactions from the bank statement, I seem to have an out of balance.

 

The opening balance is correct, the closing balance is correct, the trasactions are correct. I have checked all transactions I cannot seem to locate the error.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi BKN

     

    Thanks for reaching out and welcome to Community Forum. 

     

    Generally, if the closing bank statement balance that you input matches the calculated closing balance calculated by the system this should be able to reconcile. For us to provide further assistance with this may I ask for any screenshots or any details of your reconcile accounts screen? 

     

    We look forward to your response. 

     

    Cheers, 

    Genreve

    • BKN's avatar
      BKN

      Hi Genreve,

       

      Could you please confirm if attachments appear publicly?

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator

        Hi BKN

         

        Thanks for the response. 

         

        If you need to send information that is sensitive, send it as a private message here.

         

        We look forward to hearing from you. 

         

        Cheers, 

        Genreve