Spend Money feature not working

Hi Melissa. Issue all sorted now. It wasa formatting issue in my computer, not MYOB related afterall! Thanks for following up. Hillary

Hi EVE-247, 

Thanks for your post. Do you get any error messages when attempting to access the tabs ? If not, are you able to provide a screenshot of your window so I can take a look into this. 

Hi Melissa. No error messages come up. I am in the Banking screen. Nothing happens when I click on:

• Spend Money
• Receive Money

when clicking on any of the other 'buttons' eg Bank Feeds, Bank Register etc, they all open the approriate window.

I would like to reconcile all my accounts, but am currently unable to add transactions, as I cannot enter payments received or money spent.

I can send a screen shot, but do not see how this will help. Literally nothing happens when I click on the receive/spend money tabs.

I look forward to your help with sorting out this matter for me asap.

Hi EVE-247, 

Thanks for the information. Can you please clear your AccountRight cache, once cleared can you use those windows ? If not, please uninstall and reinstall AccountRight. 

Do let me know how you go. 

Hi, do you mind sharing what you changes? 

I have the same issue

Hi Anabell, 

Thanks for your post and welcome to the Community Forum ! Are the windows greyed out or can you not see them at all ? Are you able to clear your AccountRight cache and check to see if this refreshes the window. 

If this does not help, can you attach a screenshot of your window.