Forum Discussion

CuttingEdge's avatar
CuttingEdge
Experienced Cover User
4 years ago

Transaction showing on bank statement but not in bank feeds

Hi there,

 

I have a transaction that is showing up on my bank statement, however it is not showing up in the bank feeds page - so therefor my totals on my internet banking are different to my totals in myob.

How can i add this transaction into myob as it is only 1 missing, all of the others are there.

 

Thanks

 

4 Replies

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  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    4 years ago

    hi

     

    To add a transaction into myob you can go into the bank tab and either spend money or receive money depending on the transaction.

     

    The real question is why is it not in your bank feeds - is it a pending transaction perhaps

     

    Anyway when you reconcile you myob file with the bank statement it will balance.

     

    Hope that helps

     

    Lisa

     

     

  • CuttingEdge's avatar
    CuttingEdge
    Experienced Cover User
    4 years ago

    Hi Lisa,

     

    I cant find a spend money or receive at the moment?

     

    No not a pending transaction, has cleared in the bank account, and all other transactions surrounding that particular day have all come through.

  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    4 years ago

    two ways to access 

     

    You need to get out of bank feeds.

    then

     

    Go into the bank command centre 

    Spend money is on the left hand side receive money is on the right hand side

     

    OR

     

    go to the top ribbon and find command centre - forth across 

    Click on it and a drop down will appear 

    select banking and move mouse across to spend money or receive money

     

    Hope that helps

    Lisa

  • Hi CuttingEdge

     

    Thanks for your post. Did you still need assistance with this ? If the bankfeed transaction hasn't come through please let me know so I can look into this for you.