Urgent Help Needed please - Out of Balance & undoing a reconciled report/s

Hi Shell4 

There are a number of possible reasons for a reconciliation to be out of balance - usually a reconciled transactions has been edited or deleted - these are hardest to track. See this Support Note.

Before you go undoing too many reconciliations, generate a Balance Sheet as at end of the next FY - check the BS balances, ie Net Assets = Equity. If not this means there is a corruption in your file - and this is the likely cause of the reconciliation issue. Refer the file to MYOB for repair. Then address the reconciliation issue - if it still exists.

Regards

Gavin

Hi Michelle

Before you undo your reconciliations try to  find where the descrepancy is.

Just as an aside the undo reconciliation , while having those fields ( date etc) only undoes the last reconciliation done

So a couple of things to look at

Go into the reconcile bank screen and check the following

Are there any unreconciled entries? 

If there are :

Are they genuine transactions that have been unticked?

Next

What is the amount you are out?

Do a find transaction on that amount 

If you find a transaction  is it dated correctly - for instance if the bank feed has the transaction as 31/1 but the myob transaction is dated 1/2 it will not show in the recon bank screen 

the reverse is also true if the bank feed shows the transaction as 1/2 and it is dated 31/1 - it appears reconciled in the recon screen but will put the balance out - you can untick and reconcile ( just remember to tick it again when you are done)

Always refresh the screen after you do something too ( big green arrow) I have found that sometimes the amounts differ in the calcukated boxes

Hope these suggestions help

Lisa