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tdljreid's avatar
tdljreid
Contributing Cover User
2 years ago

inability to Export to Excel

I am unable to get the report selected to Export to Excel when I press the Blue button

I see the circle spinning twice but Excel does not open - nothing happens once the circles stop

 

I have read other posts with the same issue but there is no resultion provided

 

here is the file of the info of my Excel attached

 

  • Hi tdljreid 

     

    Thanks for posting. You can try re-installing your Excel. The Export to Excell will not export when clicked or cannot open the Excel, this Export to Excel button is grayed out if AccountRight doesn't detect a compatible version of Microsoft Excel installed on that computer. When AccountRight is installed, double-check that a compatible version of Excel is installed.

    If you have an incompatible Excel or installed Excel after AccountRight, you will need to uninstall both AccountRight and Excel before reinstalling a compatible version of Excel before AccountRight. 

     

    Let me know if you require any further assistance with this. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers, 

    Cel