Forum Discussion

Dakshkakkar's avatar
2 years ago

Job P&L summary report

receiving error message - Failed to load the report

1 Reply

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    2 years ago

    Hi Dakshkakkar,

     

    Thanks for your post, and welcome to the Community Forum.

     

    My apologies for the late response. I'm sorry to hear that you were not able to run a report. If you encounter this error while attempting to run a report, I recommend restarting your MYOB software to refresh what's loading in the background. Meanwhile, if you're using the browser version, I would recommend the following steps:

     

    • Clear your browser's cache and history.
    • Try logging in from a different browser.

     

    These steps can often resolve common browser-related issues. After that, proceed with redoing and running the report again.

    If the issue persists after following those steps above, please let us know so we can investigate further.

     

    Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

     

    Kind regards,

    Shella