Forum Discussion

Jo-AnneD's avatar
Jo-AnneD
Experienced Cover User
2 years ago

AccountRight Subscription Changes

Hi

I am looking at changing the level of 2 subscriptions.

How do I go about this please?

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi Jo-AnneD

     

    Thanks for reaching out. 

     

    For me to understand more about the issue, May I know which product are we changing from and which product are we changing into? 

     

    We look forward to your response. 

     

    Cheers, 

    Genreve

    • Jo-AnneD's avatar
      Jo-AnneD
      Experienced Cover User
      Hi
      I have a client whose file needs to be downgraded, I am currently paying for the top AR product including payroll. They don't need payroll. We need a product to record income and expenses and GST and produce financial statements when required.
       
      Another file needs to be brought online, it is currently a desktop version of AR, without payroll.
       
      Thank you
    • Jo-AnneD's avatar
      Jo-AnneD
      Experienced Cover User

      Hi, I haven't received a response from you with regards to my query.

      Can you or someone else please advise how I can change subscriptions?