Hi Marie7,
Secure invoicing is an important upgrade we’re rolling out this year to customers who send invoices on MYOB subscription plans from Lite through to AccountRight Premier. It adds multiple layers of security for your clients' businesses, plus automation features designed to help them save time and accelerate cashflow.
Why we're making this change
Cybercrime costs Australian small businesses an estimated $300 million every year, and invoicing scams targeting small businesses are increasing in frequency, sophistication and impact. We’re upgrading the invoice experience to enhance the security of our platform for the benefit of everyone who uses it, including our valued partners, clients and customers, and the customers who pay their invoices. We want to work together to educate clients on the risks of invoice fraud and other scams and support them in adopting business verification as a means to building a safer payment ecosystem.
What happens if my client doesn’t complete the business verification process
The secure distribution system is only available to verified businesses. If verification is not completed by specified deadlines, functionality for sharing and distributing invoices may be restricted. Specifically, the email, copy link and SMS options for invoice sharing will be disabled, and invoices will need to be downloaded and emailed manually until the business has been verified.
You can also visit this help page for additional info: Secure invoicing
Regards,
Earl