Unable to Log in
Im getting an error message when trying to log in, as per screenshot attached.
Forum Discussion
Hi Willmo1
Thanks for your post and Welcome here in the Community Forum. I hope you find it a useful tool.
Generally this error is caused by data which has been cached in temporary files. To troubleshoot can you please try the below:
1. Please go to the control panel and select Internet options
2. Under browsing history please select delete
3. Then please select the options displayed below and click delete
Can you login to your file now ?
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
LenethNo, that hasnt worked
Hi Willmo1
If the above didn't work, can you please option Internet options again from the control panel and click Settings under the General tab.
2. Then select View files:
3. Delete the contents of the folder.
Once you've done the above can you login ?
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this informationCheers,
Leneth
