Having issues with reconcilliation in MYOB business. How do I hide a transaction that has duplicated itself. I have reconciled all accounts - been double ups, delete the relevant ones but when I then go back to unmatched transactions they are showing up, even though they have been reconciled . When this happened in acct right you could hide these transactions but cannot find a way to deal with this in MYOB business.
Hi RH3,
You’ve spotted those double ups nicely and worked through the reconciliations well. There’s no option to hide duplicated bank feed transactions. If something shows as unmatched or unreconciled after you’ve already tidied things up, it’s usually because the original transaction was edited or it’s tied to the current duplicated‑feeds issue listed on our Status Hub. If you’d prefer those duplicate feeds removed completely rather than working around them, our team can step in and clean those up so everything lines up the way it should. You can reach out to them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
thank you, will do
