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Forum Discussion
I STILL CANNOT GET BANK FEEDS - I STILL GET THE ABOVE MESSAGE AND THE ONLINE CHAT IS USELESS.
CAN I PLEASE GET SOME HELP
DO I NEED A SEPARATE DIRECT ENTRY USER IF FOR 2 DIFFERNET MYOB DATA FILES?
ITS BEEN NEARLY 2 WEEKS
Hi, FSTOKES
Thanks for your post.
If you are using the linked account on one of your files, you can still use the linked account on your other company file. Also, you will need to have two separate User IDs if you are going to use the account for two different company files.
Please let me know how it goes.
Best regards,
Doreen
Hi, Mafresh
Thanks for your post, and Welcome to MYOB Community Forum.
May I know in which window you are receiving the error message? Also, kindly attach a screenshot of the error message. Make sure to remove sensitive information before posting in the Forum. Lastly, please clear the cache of your browser and try to use a different browser.
Please let me know how it goes.
Best regards,
Doreen
Account Right - when I click on - Getstarted with Bank Feeds
I have completed the form and received eamil that bankfeeds are ready
Hi, FSTOKES
Thanks for getting back to us.
Could you please check the status of the bank feeds from your AccountRight? To check the status of your bank feeds, kindly go to Setup > Manage Bank Accounts. For more information, kindly check The Help Article Manage bank feeds. Also, kindly attach a clearer screenshot of the error message.
Please let me know how it goes.
Best regards,
Doreen
