Forum Discussion

RDoran's avatar
RDoran
2 years ago

MYOB Teams not working

Currently our team can not log into the app, much like everyone else it seems. I have tried the following:

 

Uninstalled/Reinstalled App

Checked software is up to date (V1.36.3)

Checked O/S is up to date (Android V14)

 

Tried on a Apple phone as well, also with updated software.

This has happened about 3 times over the last 2 months, a bit frustrating that users should have to uninstall/reinstall every time and change email address's/location tags to get it working.

 

Any other suggestions ?

 

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    12 months ago

    Hi RDoran ,

    Thanks for your post. I wanted to check if you're still experiencing this issue. If so, I recommend clearing the cache of your MYOB Team app to resolve potential discrepancies. For more information, please visit this help page.

    Unable to log into Team app

    Set up the MYOB Team app

    Feel free to post again, we're happy to help!

    Regards,
    Earl

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